Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Non-Official Apple Products

We have all seen in the news at least one article about an electrical shock or other damage caused by non-official products being used with Apple devices. However I am confused as to whether it is the USB cable, the plug, or both that can be dangerou...

Getting new sim for iPad air

It took one chat session phone call and finally going in through Apple website to finally get a data sim for iPad.!!!Why do the staff not know they do a nano sim? It took over 2 weeks . 1st one lost in post? 2nd not right size .Surely staff must have...

Changing iCloud Back Up Email Address

I remember a few years ago I was told in the Apple store that I had to have an iCloud email address in order to back up certain things from my iPhone. However as the years have gone by I have now been told that an iCloud email address is no longer re...

Resolved! What Is The Best Way To Back Up & Restore iPhone?

There are 2 options to back up the iPhone:1) iCloud2) On the computer There are also 2 ways to restore an iPhone:1) From the back up on the computer or the back up on iCloud2) Set up as a new iPhone Apart from iCloud backing up less, are there any ot...

Resolved! Iphone 5 - Imessage & SMS problem

I have an iphone 5 (ios 7.0.4). I have imessage set up with "Send as SMS" switched on. However, when I try to send a text to my sister who has an iphone 4s but always has imessage switched off it will not revert to green to send it as an SMS. It will...

Resolved! Iphone 5 claim on insurance

I've seen this story a lot on the threads but I want to see if it's happened to anyone recently with an iphone 5? I rung 2 Saturdays ago to O2 to claim on my insurance as the lock button stopped working completely. They said they would pick it up las...

Resolved! New sim wont activate

Hi, May seem like a stupid question but i recently got the iphone 5s and gave my 4s to my little brother. We got a replacement sim from the o2 store for him to use in the 4s but it doesn't work in the phone it says there is no service. How do you fin...

Resolved! iPad 3 setting up 4g data plan

How do I setup 4g data plan on iPad 3. I have registered and topup with 4g 5gb of data on O2 4g sim. It doesn't show 4G on the top left corner. All the setting are correct. How I change from 3G to 4G data plan setting.Can any one help my on this.Than...

Resolved! Help to unlock iPhone 4S without the O2 SIM

I'm trying to unlock my old iPhone 4S but have no longer got a micro sim for it. I put an EE micro SIM in but it's obviously not valid. The iPhone is seemingly locked itself. Message on screen:" SIM not valid or carrier not supported during current a...

Resolved! O2 and IMEI block for iPhone 5

Hi guys, I'm posting here for a friend, who I think is a bit of an idiot, but NVM. He has an iPhone 5 which he purchased from O2 13 months ago. still has 11 months left on this contract. He is moving away to Australia indefinitely and is thinking of ...

O2

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