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Texts not working

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Anonymous
Not applicable

on ‎16-01-2014 19:46

on ‎16-01-2014 19:46

Texts are not delivered to my husbands phone in Egypt it stopped working on Monday. It's got to be 02 as both my daughters phones work and the use different networks and there is nothing wrong with my phone. Help please
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Anonymous
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on ‎16-01-2014 20:21

on ‎16-01-2014 20:21

Then I'm thinking it's something on his side.

If u ring O2 tomorrow on 202 Contract or 4445 payg they can check your account if you wish. But I don't think it's its that tbh.

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MI5
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on ‎16-01-2014 19:48

on ‎16-01-2014 19:48

It can't be O2 if he is in Egypt. It must be an issue with the local network.
Is his phone working still OK for calls?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎16-01-2014 19:49

on ‎16-01-2014 19:49

Occasionally their is a delay in people receiving texts on the network. Previous threads have highlighted this.

It could be the Egyptian network.
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Anonymous
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In response to MI5

on ‎16-01-2014 20:02

on ‎16-01-2014 20:02

His texts are working fine
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Anonymous
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on ‎16-01-2014 20:04

on ‎16-01-2014 20:04

Are you able to text people ok in the uk ?
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MI5
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In response to Anonymous
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‎16-01-2014 20:05 - edited ‎16-01-2014 20:07

‎16-01-2014 20:05 - edited ‎16-01-2014 20:07

@Anonymous wrote:
His texts are working fine

I assume you mean he can text you OK which means network is OK.

If he has a Samsung (or other modern) smartphone he may have accidentally blocked your number.

Maybe best to ring him or get your daughter to text him to check in the message app settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to Anonymous

on ‎16-01-2014 20:18

on ‎16-01-2014 20:18

I have no problems texting people in uk
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Anonymous
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on ‎16-01-2014 20:21

on ‎16-01-2014 20:21

Then I'm thinking it's something on his side.

If u ring O2 tomorrow on 202 Contract or 4445 payg they can check your account if you wish. But I don't think it's its that tbh.
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Anonymous
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In response to Anonymous

on ‎16-01-2014 20:22

on ‎16-01-2014 20:22

I will email him in the morning.
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