Solved: Mobile broadband slow

Jethro · ‎02-04-2018

I have an o2 data sim in a huawei wireless router ,

when I turn a broadband speed test on my Samsung phone or iPad it reads a fast 45-52 mbps download

and yet it delivers slow and buffering service on Netflix or YouTube or amazon prime video

- in fact on the Netflix app it states the download speed is only 1.2mbps

i have a 40gb monthly contract and only 5gb is used this month so that appears ok

any idea what might be the issue.?

MI5 · ‎02-04-2018

It's data compression.
Always been an issue with o2 and severely restricts streaming performance.
You may find it better at different times of the day when traffic management isn't effecting it or you can try using "bypass" as the apn but may not still work these days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-04-2018

It's data compression.
Always been an issue with o2 and severely restricts streaming performance.
You may find it better at different times of the day when traffic management isn't effecting it or you can try using "bypass" as the apn but may not still work these days.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jethro · ‎02-04-2018

Thanks for your comment. I feel you are right

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