Anyone one know how to activate a new sim for iPhone?

[Anonymous]

Phone arrived today... 22022 not working it seems!

[MI5]

Any of the ways to contact on this link http://www.o2.co.uk/contactus

[Anonymous]

I'm sure you guys can offer other recommendations before @Anonymous has to contact CS.

[MI5 · Accepted solution]

Only CS can activate a new sim unless it's a sim swap which can be done here http://swapmysim.o2.co.uk/ however, from the info we have, it appears to be a new contract?

[Anonymous]

Thanks everyone, eventually got it together - O2 being flaky last night. New iPhone set up is horrible, these days by the way. Had to enter a pass word 17 times for different mac apps. Frustrating!

[MI5]

At least you're sorted now

[jonsie]

....and iPhones used to be so simple to set up!

Happy you got it sorted ☺

[Anonymous]

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@MI5 wrote:
Only CS can activate a new sim unless it's a sim swap which can be done here http://swapmysim.o2.co.uk/ however, from the info we have, it appears to be a new contract?

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You're totally right! 

Well... now we know your first post worked