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iPhone 5c saying searching??

Anonymous
Not applicable

I was experincing poor data feed to my iPhone 5c and so decided to reset it my pressing the home and power button. Data is all now good but since doing that the phone says "searching" so I have no mobile signal.

 

I've attempted to reset it again, to no effect I've also attempted a "Network Reset" this also hasnt fixed it!
?

 

Any ideas please!?

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MI5
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OK, so you need to connect phone to itunes and check for any carrier file updates.
However, it could be an issue with the network locally or a sim card failure, so try iTunes first and report back please.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 5 of 6
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MI5
Level 94: Supreme
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You must have a mobile signal if you can receive data, or do you mean that you are on wifi for your data?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Anonymous
Not applicable
Check your postcode as there maybe a mast fault

http://www.o2.co.uk/coveragechecker
Message 3 of 6
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Anonymous
Not applicable

Only getting data via wi-fi

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MI5
Level 94: Supreme
  • 144360 Posts
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  • 27671 Solutions
Registered:
OK, so you need to connect phone to itunes and check for any carrier file updates.
However, it could be an issue with the network locally or a sim card failure, so try iTunes first and report back please.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
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jonsie
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