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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9074 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382232 Views
  • 4 replies
  • 0 kudos

Resolved! Is my phone already unlocked?

Hi there, Just upgraded from iphone4 to 5 yesterday, still on O2. I bought the iphone4 in phones4U and as far as i'm aware its unlocked (there's no O2 branding on it anywhere). I bought the new iphone5 direct from O2 yesterday over the phone. I want ...

Anonymous by Not applicable
  • 4612 Views
  • 23 replies
  • 0 kudos

Resolved! Locked sim

I have an iphone 5 and i want to us it when i go holiday but last year my phone didn't accept the sim card i put in, it asked for a pin number because it was locked, what should i do to unlock it? Do i have to call o2 ?

Anonymous by Not applicable
  • 3808 Views
  • 4 replies
  • 0 kudos

Resolved! I can send AOL mail but my iPhone 4 won't download mail.

This problem of not getting my email is about two days old. I have tried deleting the AOL account with a view to re installing it but the iPhone won't delete the account. I have had the iPhone 7 weeks and may have messed up. I should add `i am not ha...

Anonymous by Not applicable
  • 3837 Views
  • 2 replies
  • 0 kudos

Rapoo H3000 headset

Hi guys,I bought the above bluetooth wireless headset and don't seem to be able to connect it to my IPHONE 5, any help would be much appreciated

Anonymous by Not applicable
  • 2468 Views
  • 4 replies
  • 0 kudos

Resolved! Iphone 5s unable to connect to carrier in the USA

Hi, I'm currently on holiday from the UK in Florida. Since arriving yesterday I've not been able to use my phone as a phone - it's permanently just saying searching. I've tried turning airplane mode on and back off, as well as a soft and hard reset. ...

Anonymous by Not applicable
  • 3848 Views
  • 11 replies
  • 0 kudos

Resolved! Autherised New Sim Card Without Properly Backing Up Old Phone and Sim.

Hi there. I recieved my new iphone through the post today, which is great. However, I activated the new Sim and phone without backing up the old phone recently. Consequently, the settings on my new phone are now out of date. Is there a way to update ...

Anonymous by Not applicable
  • 2667 Views
  • 5 replies
  • 0 kudos

Resolved! Upgrade

I've just received my upgrade and done an iCloud back up, do I still need to swap my sim?

Anonymous by Not applicable
  • 2435 Views
  • 4 replies
  • 0 kudos

Resolved! Cannot hear calls

I have an iphone5 on contract with O2 which has now gone faulty. I took it into my local O2 and got fobbed off as it was "out of warranty" and to take it to the Apple store for a £200 repair. I'm sorry O2 this is on contract and you cannot walk away ...

Anonymous by Not applicable
  • 2431 Views
  • 4 replies
  • 0 kudos

Resolved! 2 weeks to unlock iPhone 5C

How long should it take to unlock iPhone 5c, I paid O2 more than two weeks ago and it still hasn't been unlocked. New phone that I can't use really frustrating. HELP !!!!!

Anonymous by Not applicable
  • 3752 Views
  • 11 replies
  • 0 kudos