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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 10012 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385018 Views
  • 4 replies
  • 0 kudos

Resolved! Brand new iPhone 5s switches to GPRS

I signed up to O2 from Three last week, and upgraded to an iPhone 5s. At irregular times and in different (formerly connected) locations, it will switch to GPRS, and sometimes to E instead of 4G. This has been happening all week. I have switched it o...

Anonymous by Not applicable
  • 10862 Views
  • 48 replies
  • 0 kudos

Resolved! My phone was locked by O2 even though I was never a customer

My iPhone 5 which from the day I got it was using a Giffgaff sim. Now that 4G is pretty much standard and O2 stupidly didnt think about that, I want to leave Giffgaff. I purchased a sim only rolling contract from Three tried to insert it into my phon...

Anonymous by Not applicable
  • 6337 Views
  • 38 replies
  • 0 kudos

Resolved! External calls going to voicemail directly.

I called O2 Phone Support this morning and the representative Robert answered the phone. He was fantastic and understood the problem almost immediately. We did *#21# and ##002# and problem has been rectified. I just wanted to know one more thing whic...

xtreem_neo by Level 2: Apprentice
  • 11426 Views
  • 9 replies
  • 0 kudos

Resolved! unlock iphone 4s

Hi, i have recenty bought a iphone 4s of a friend who had the phone on an o2 contract but i was unsure if my o2 pay as you go sim would work in the phone or if it needed to be unlocked from a contrsct phone onto a pay as you go phone?

Anonymous by Not applicable
  • 14459 Views
  • 10 replies
  • 0 kudos

Resolved! how to block an old phone

Hi, my question is can i get my old iphone blocked by o2? I use it as a spair when i go out with a pay as you go sim card, i have up graded twice since usin this phone and so i dont still have the box or Imei number. Would o2 know this by looking thr...

Anonymous by Not applicable
  • 6300 Views
  • 20 replies
  • 0 kudos

Resolved! Can't receive calls or make calls.

Hi guys, I just recently had additional charges to my monthly bill, so O2 stopped me for receiving or making calls. So basically can't do anything with the phone without wifi, I paid all the bills but still can't make or receive calls. I have switche...

Anonymous by Not applicable
  • 5600 Views
  • 5 replies
  • 0 kudos

Resolved! account name change

I've had my contract under my mums name as I was underage when we first got it. Now I want to change from her name to mine - how is this possible?

Anonymous by Not applicable
  • 7921 Views
  • 38 replies
  • 0 kudos

Resolved! upgrade from 4s to 5s

I have just upgraded from iphone 4s to 5s, how do you transfer all photos and 'notes' and apps from 4s to 5s?

Anonymous by Not applicable
  • 3166 Views
  • 4 replies
  • 0 kudos

Outgoing server settings

Just got new iPhone 4s, never had one before so very new to me. Have managed to set up my incoming mail using my normal settings from the computer and can receieve email. What are the outgoing mail server settings for O2? I put in my computer setting...

Anonymous by Not applicable
  • 19075 Views
  • 10 replies
  • 0 kudos