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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 441143 Views
  • 4 replies
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Resolved! No service

Just got a new I phone 4 s - set it all up and put SIM card in but it is saying no service any ideas on what else I can do

Anonymous by Not applicable
  • 4801 Views
  • 12 replies
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Resolved! Called the uk from menorca

Hi. I'm currently in Menorca on holiday and I'm trying to call the UK. Each time I try, I hear a message that says "This option is not available. Please contact our customer care services". I have O2 travel set up. Any idea what I need to do to resol...

Anonymous by Not applicable
  • 7523 Views
  • 22 replies
  • 0 kudos

Resolved! Unlock IPHONE 5

Hi guys,av just asked for the unlock code for my phone 5, I don't have a none O2 sim to check if the phone is unlocked in 7 days,is there a time limit to connect to ITUNES or will it be unlocked after 7 days? Hope you understand what I mean,

Anonymous by Not applicable
  • 5348 Views
  • 9 replies
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Resolved! Hike in data usage on iPhone5/5s

Apparently there is an issue with the iPhone 5/5s using up data.A friend of mine is on EE and they went through all of her settings and they confirmed that 'numerous' customers have been complaining of the same thing. I checked her settings with mine...

gemz4the1 by Level 23: Casual Specs
  • 8713 Views
  • 21 replies
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Fault diagnosis guide for the iPhone.

To summarise: 1. Consumer iPhone 5 Refurbs supplied before 14 March 2014, only came with a 3 month warranty. 2. If it's been replaced by O2 Insure in the last 14 days, O2 Insure would deal. 3. If under 14 days old, replacement is arranged by the shop...

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Anonymous by Not applicable
  • 26524 Views
  • 15 replies
  • 6 kudos

iPad Mini with retina display and iPad Air on O2: Quick reminder

Hi guys, Just in case any of you have not seen the recent post in the 'Welcome and News' section of the community, I wanted to remind you that the iPad Mini with retina display and iPad Air are coming to O2 Refresh tariffs very soon. Hit the link bel...

Toby by Former Staff
  • 4906 Views
  • 5 replies
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Resolved! Fault with 4s can't receive upgrade code

Hi, I'm trying to upgrade my broken iPhone 4s but can only get as far as the code activation screen as I can't access my texts on my phone to retrieve the code... What should I do? I have no landline and am looking after my baby daughter so am unable...

Anonymous by Not applicable
  • 3024 Views
  • 2 replies
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Resolved! Using my phone in Germany

Hey guys, I am currently In Germany and will be for a few weeks. I have an iPhone 5C on O2 PAYG.I bought a prepaid German O2,card, but when I put it in the phone It comes up with an error message saying the SIM is invalid.I'm assuming this is some ki...

Anonymous by Not applicable
  • 6551 Views
  • 12 replies
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Resolved! Bluetooth on iPhone 5

I can't seem to get it to recognise any devices. I am trying to send photos from a friends phone to mine. They can see my phone but mine just keeps searching & gets nothing. I have reset network settings twice & turned off Bluetooth twice & the phone...

Grimst by Level 1: Joiner
  • 5572 Views
  • 21 replies
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Resolved! l phone 4 losing wifi connection

Hi, I wonder if anyone can help. My phone has started to keep losing wifi connection at home so it runs alot of the time on 3g. Is this a problem with the phone or my wifi please? I'm with BT.Also any idea when the new i phones are coming out as i'm ...

Anonymous by Not applicable
  • 3215 Views
  • 3 replies
  • 0 kudos