
on 14-08-2014 23:55
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on 14-08-2014 23:55
On calling 02 yesterday I had run out of data allowance so agreed to pay an extra £5 per month to double it to 2gb, not had any 3g since, on checking my account it is showing as pending, how long does it take to go on as I have no wifi at work and need my 3g !!
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on 15-08-2014 00:00
Normally the system updates at midnight but O2 have had big problems today. If it's not active by morning call customer service or perhaps try live chat.
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on 15-08-2014 00:00
Normally the system updates at midnight but O2 have had big problems today. If it's not active by morning call customer service or perhaps try live chat.
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on 15-08-2014 00:31
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on 15-08-2014 00:31
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on 15-08-2014 00:47

on 15-08-2014 07:50
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on 15-08-2014 07:50
Has your Bolt On kicked in this morning ?
If not then do please speak to Customer Services.
http://www.o2.co.uk/contactus
Let us know how you get on please.
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on 15-08-2014 08:00
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on 15-08-2014 08:00
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 15-08-2014 11:40
Thanks for all your suggestions, still not working, on hold for ever with CS, had to hang up in the end as at work, now my account doesnt even show it as pending, its totally gone, so I still have no coverage. I didnt realise if you reached your limit it switched off, I thought it kept going but you got charged for it ?
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on 15-08-2014 11:43
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on 15-08-2014 11:43
It used to slow down.... really slow.... but now it just stops.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 15-08-2014 11:47
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on 15-08-2014 11:47
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on 15-08-2014 11:48
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on 15-08-2014 11:48
Yes unfortunately you need to contact customer service. Did you try the live chat option?

