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failed to download attachment from multimedia message

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jlm123
Level 1: Joiner
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on ‎03-05-2018 19:52

on ‎03-05-2018 19:52

How come??? my friends are sending me text msges which are 1kb in size and its not letting me open them! Getting ANNOYED!
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MI5
Level 94: Supreme
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on ‎03-05-2018 19:57

on ‎03-05-2018 19:57

Have you got mobile data turned on and at least a good 3g signal?
If so, try texting the word "active" to 2020 and save the settings you get sent back, then reboot the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎03-05-2018 19:57

on ‎03-05-2018 19:57

Have you got mobile data turned on and at least a good 3g signal?
If so, try texting the word "active" to 2020 and save the settings you get sent back, then reboot the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎04-05-2018 14:24

on ‎04-05-2018 14:24

Did the advice above help you solve this issue, @jlm123? Let us know how you're getting on with this slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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