Solved: S7 edge product code

S7productcode · ‎02-05-2018

I'm wondering how to find the product code for my device.
I was told when I brought it that the phone was unlocked and that the product code should be O2U but I don't know where to find it.

MI5 · ‎03-05-2018

TEF is Telefonica so you do have O2 firmware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-05-2018

Dial *#1234# and look at the CSC

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

S7productcode · ‎03-05-2018

Mine comes up with DRC not O2U, which I thought it should be if it's locked to O2

MI5 · ‎03-05-2018

What is the full CSC?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

S7productcode · ‎03-05-2018

G935FTEF2DRC4
But when I use the Samsung Info app it comes with under CSC that it is O2U

MI5 · ‎03-05-2018

TEF is Telefonica so you do have O2 firmware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

S7productcode · ‎03-05-2018

Thank you, I just wanted to make sure cassue when you search DRC it says Kenya

S7productcode · ‎03-05-2018

It was me just not knowing what I was actually looking at and mistaking something for something else

MI5 · ‎03-05-2018

G935F is the model of phone.
TEF is the sales code (product code).
2DRC4 is the firmware version.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

S7 edge product code

Wifi calling on Samsung bought from Argos?

Forgotten pass code

Pixel 8a - Thoughts?

Lost stolen

VoLTE / 4G calling not available (Sony Xperia 1ii)