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Australian sim, code needed to unlock phine

Kathie1404
Level 1: Joiner
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on ‎17-02-2019 23:04

on ‎17-02-2019 23:04

I've a galaxy s7 edge, which I'm sure is unlocked for UK sim usage. We are in oz and have bought an oz sim card but getting message network sim locked. Is there another code for international sim usage and if so how do you get one? Thanks
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Cleoriff
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on ‎17-02-2019 23:14

on ‎17-02-2019 23:14

Hi @Kathie1404

Our guide to unlocking is here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

Veritas Numquam Perit

Girl in a jacket
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MI5
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In response to Cleoriff
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on ‎18-02-2019 00:13

on ‎18-02-2019 00:13

Unlocked is unlocked, it doesn't matter what sim from where.
There is only one code to unlock so if you've had different sims in before the one you are trying now might have a security pin set on it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎18-02-2019 07:14

on ‎18-02-2019 07:14

Obviously not unlocked, did you purchase the phone from an independent or directly through O2?
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