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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 6938 Views
  • 2 replies
  • 2 kudos

Incoming calls coming up as unknown

I recently upgraded to a samsung 8s + and since then whenever someone rings me it comes up unknown, i have even sat with another phone in my hand with show ID on and it still doesnt come up.

Tom8 by Level 1: Joiner
  • 2791 Views
  • 7 replies
  • 0 kudos

Voicemail failing

After upgrading to Android O (8.0) , my voicemail has developed a problem. When I am left a voicemail , the icon does not show in the top left as normal.This is a bit of a problem as I am self employed. After thinking yesterday was unusually quiet , ...

Anonymous by Not applicable
  • 1824 Views
  • 4 replies
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Resolved! samsung 8plus - nano sim card

Hi, I have just upgraded to a samsung 8plus from the iphone 6. no sim card included? Girl I dealt with didnt mention none came with phone. How do I go about receiving one ...

Anonymous by Not applicable
  • 1735 Views
  • 8 replies
  • 0 kudos

Resolved! Pixel and WiFi calling

Is there any reason the only device WiFi calling is supported on is Samsung? Samsung, in theory, has the same if not very similar OS to the pixel/other androids but it's only supported on Samsung device.

Anonymous by Not applicable
  • 2920 Views
  • 8 replies
  • 0 kudos

Resolved! Blokc

Wrong code

Anonymous by Not applicable
  • 1297 Views
  • 6 replies
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Resolved! 4G calling

Can anyone tell me when 4G calling is coming to Cardiff please?

Resolved! Nokia 8 on O2

Hi, this is my first forum post on the Community so apologies if this is in the wrong board.Does anyone know if or when the Nokia 8 will be available direct from O2? I've seen it's at Carphone Warehouse, but I'd rather upgrade and get it directly fro...

Anonymous by Not applicable
  • 2348 Views
  • 8 replies
  • 1 kudos

"Call ended" immediately

When I try to call an international mobile number from my O2 Pay & Go Unlimited my call is ended immediately. The same happens to my wife. We are able to call the same number from a BT landline no problem. We are able to call to other international n...

Anonymous by Not applicable
  • 3786 Views
  • 4 replies
  • 0 kudos

Android security patch not provided by O2! (and major updates?)

Hi, I bought a Pixel 2 XL last week. I was trying to get the latest security patch (Oct 2), so I contacted O2 because I haven't got it yet. Custormer service (chat) said to me that O2 doesn't realise security patches. Even, they didn't answer me whet...

Anonymous by Not applicable
  • 2829 Views
  • 27 replies
  • 0 kudos

new online phone purchase

Hello, within the last 30 minutes I purchased a new phone online, the completion page stated an email has been sent conforming the order details, but I have not received an email so far. Should I read anything into this or am I being too efficient?

Anonymous by Not applicable
  • 1525 Views
  • 5 replies
  • 0 kudos