Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Android

Reply
Level 1: Joiner
Posts: 11
Registered: ‎15-12-2018
Accepted Solution

Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting

So asked in a webchat when the LG G5 was going to get Oreo OTA release and was advised by a fairly rude guy that it was scheduled for 10th December 2018 in UK (the usual story of it is LG fault not o2 on the lateness of the release, despite the fact that the generic european released was in August)

 

so here we are  8th Jan 2019 and still no OTA nougat release (yes I know I could have twrp my phone and installed the eu release) just wondering why o2 are so extremely slow with their OTA

Anonymous
Posts: 0

Re: Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting

@Chris_K can answer that 

O2 Social Media Team
Posts: 1,253
Registered: ‎27-11-2013

Re: Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting

Hey there,

So there’s good and bad news for this one. Bad news first, is there’s been an unfortunate and unavoidable delay in the LG software build process which has, as far as we’re aware, impacted other networks too. The good news however is that we approved the Oreo update this morning and we’re hoping you’ll see this become available to download this month, if not in the coming week or so.

CommunitySig_Animated_2.gif

Level 1: Joiner
Posts: 11
Registered: ‎15-12-2018

Re: Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting

Well 8 days left until month end guess we wait and see
Level 1: Joiner
Posts: 11
Registered: ‎15-12-2018

Re: Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting

Well here we are in February no further news and ofc no oreo update 😒
Level 1: Joiner
Posts: 11
Registered: ‎15-12-2018

Re: Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting

@Chris_K 4 weeks on from your post saying it was approved so what has happened?
Posts: 71,490
Topics: 677
Registered: ‎14-01-2013

Re: Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting

@Demonyx

@Chris_Kis on annual leave till the 5th February. Maybe one of our managers @Martin-O2, @Marjo or @EmilieT could advise?

*The Game Is On*


Community Manager
Posts: 5,001
Registered: ‎18-04-2018

Re: Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting


@Demonyx wrote:
@Chris_K 4 weeks on from your post saying it was approved so what has happened?

@Demonyx I'll see what I can find out on my end around this and share any information I get here slight smile

 

Thanks @Cleoriff for the mention!

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature

O2 Social Media Team
Posts: 1,253
Registered: ‎27-11-2013

Re: Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting


@Demonyx wrote:
@Chris_K 4 weeks on from your post saying it was approved so what has happened?

Hey there... 

The direct O2 update was approved 9th Jan and returned to LG for release, and the open market update was done yesterday (eg, if you bought it from CPW or similar), so you should see the update soon if you've not yet got it.

CommunitySig_Animated_2.gif

Level 1: Joiner
Posts: 11
Registered: ‎15-12-2018

Re: Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting

@Chris_K Hard to believe the process is so slow tbh if I had chosen to root this phone I could have applied the generic oreo EU update in August 2018!