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Advised LG G5 OTA to oreo was supposed to be on 10th December still waiting

Demonyx
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So asked in a webchat when the LG G5 was going to get Oreo OTA release and was advised by a fairly rude guy that it was scheduled for 10th December 2018 in UK (the usual story of it is LG fault not o2 on the lateness of the release, despite the fact that the generic european released was in August)

 

so here we are  8th Jan 2019 and still no OTA nougat release (yes I know I could have twrp my phone and installed the eu release) just wondering why o2 are so extremely slow with their OTA

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Chris_K
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Hey there,

So there’s good and bad news for this one. Bad news first, is there’s been an unfortunate and unavoidable delay in the LG software build process which has, as far as we’re aware, impacted other networks too. The good news however is that we approved the Oreo update this morning and we’re hoping you’ll see this become available to download this month, if not in the coming week or so.


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Anonymous
Not applicable

@Chris_K can answer that 

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Chris_K
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Hey there,

So there’s good and bad news for this one. Bad news first, is there’s been an unfortunate and unavoidable delay in the LG software build process which has, as far as we’re aware, impacted other networks too. The good news however is that we approved the Oreo update this morning and we’re hoping you’ll see this become available to download this month, if not in the coming week or so.


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Demonyx
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Well 8 days left until month end guess we wait and see
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Demonyx
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Well here we are in February no further news and ofc no oreo update 😒
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Demonyx
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@Chris_K 4 weeks on from your post saying it was approved so what has happened?
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Cleoriff
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@Demonyx

@Chris_Kis on annual leave till the 5th February. Maybe one of our managers @Martin-O2, @Marjo or @EmilieT could advise?

Veritas Numquam Perit

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EmilieT
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@Demonyx wrote:
@Chris_K 4 weeks on from your post saying it was approved so what has happened?

@Demonyx I'll see what I can find out on my end around this and share any information I get here slight_smile

 

Thanks @Cleoriff for the mention!

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Chris_K
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@Demonyx wrote:
@Chris_K 4 weeks on from your post saying it was approved so what has happened?

Hey there... 

The direct O2 update was approved 9th Jan and returned to LG for release, and the open market update was done yesterday (eg, if you bought it from CPW or similar), so you should see the update soon if you've not yet got it.


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Demonyx
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@Chris_K Hard to believe the process is so slow tbh if I had chosen to root this phone I could have applied the generic oreo EU update in August 2018!
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