Voicemail

[8767]

Hiya peeps looked at the other posts on this but none seems to be what I'm looking for 

Every time I turn on my phone I get a notification that I have a voicemail message when I call it it's 02 speaking clock this message will not go away when I press 3 to delete this message it doesn't HOW CAN I GET RID OF IT? Turned voicemail off but the message&notification's still there. 

[Cleoriff]

Hi @8767 Either send yourself a voicemail,, or get someone else to do it...once read Press three and it should delete all.

[MI5]

@8767

Your voicemail number is wrong.
You need to dial 901, not 123.
https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

[EmilieT]

Hey @8767, and welcome to the forum  I hope the info above helps you get your voicemail issue sorted, and please do let us know how you're getting on 

[MI5]

@EmilieT if a customer on O2 is using an unlocked EE phone, the stored voicemail number will be 123 (EE voicemail).
If you just press the voicemail call button it will dial 123 which is the speaking clock on O2

[EmilieT]

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@MI5 wrote:
@EmilieT if a customer on O2 is using an unlocked EE phone, the stored voicemail number will be 123 (EE voicemail).
If you just press the voicemail call button it will dial 123 which is the speaking clock on O2

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Thanks @MI5 for clarifying that, I hadn't come across this before but it makes sense so cheers for the explanation  

[8767]

So that's why it says new voicemail call123@I get speaking clock cos I was with EE but switched when I 'd used up all the payg credit i was on Orange then when in got new phone was different size sim &still had credit & if I switched network I'd loose it.
So how do I get it to display 02 voicemail number? Easy?or best going to the 02 shop?

[MI5 · Accepted solution]

@8767
Open the phone app then open settings from within the app. Look for voicemail or voicemail number (varies by phone) then go into that and change 123 for 901.
Don't forget to press save or enter, then, if you hold the number 1 key, your phone will dial 901 for voicemail.
Sometimes, the phones firmware won't allow you to change the number, in which case you'll just have to dial 901 manually to listen to messages.

[8767]

Done finally got rid of the voicemail message was bloody debt collectors cos I Google it when they called before block the number they call you on a different one I'M NOT&NEVER BEEN IN DEBT

[MI5]

lol, typical eh