Solved: TuGo voicemail.

Anonymous · ‎29-09-2017

Can anyone assist please. TuGo voicemail is driving me crazy. I have removed the voicemail option now but despite deleting messages from both my phone and TuGo I still get a message coming up stating I have a voicemail awaiting. I've tried removing the SIM and battery for a while.

The darn message still comes up.

I'm considering moving to another provider if this can't be solved.

I have to use TuGo as 02 has no reception where I live, and no I don't live on the moon!!!!!

MI5 · ‎29-09-2017

Call yourself from another phone and leave yourself a message.
Then use your mobile to listen to and delete the message you just left.
Your stuck notification will now go away, hopefully

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-09-2017

Call yourself from another phone and leave yourself a message.
Then use your mobile to listen to and delete the message you just left.
Your stuck notification will now go away, hopefully

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎02-10-2017

Hi @Anonymous please let us know if @MI5's suggestion gets rid of the voicemail icon.

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