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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47789 Views
  • 2 replies
  • 2 kudos

Blackberry KeyOne Replacement

Hi I had a new Blackberry Keyone in May. On July 14th the screen fell out of the phone - an issue that seems to be a problem for many Keyone users. There was no dropping of the phone or anything to cause it. The screen literally fell out into my hand...

Anonymous by Not applicable
  • 4949 Views
  • 9 replies
  • 0 kudos

Unable to unlatch phone - insufficient credit for unlatch fee

I topped up my pay as you go o2 account to make sure I had £15 of credit to cover the unatch/unlock fee using £12 in rewards and a further £10 using web top-up. I checked my balance using the o2 app before submitting an unlock request, which was £22....

Anonymous by Not applicable
  • 2942 Views
  • 6 replies
  • 0 kudos

Resolved! iPhone 7 not receiving any texts

I'm receiving iMessages, and others are getting my texts but I'm not receiving any.I've tried resetting the network, tried the *#5005 option but nothing is working, I really don't want my phone to be sent off for repair, any ideas?

Anonymous by Not applicable
  • 4197 Views
  • 7 replies
  • 0 kudos

Resolved! Very Old Samsung Diva Diamond

My wife's old faithful - she is 75 and the phone not much younger...! - Samsung got stuck in the washing machine. Left in her trouser pocket...! Well, the phone's a write-off but the O2 Sim, of course, normally survives anything. Anyway, she bought a...

Anonymous by Not applicable
  • 2667 Views
  • 5 replies
  • 0 kudos

Resolved! Meeting with guru

I have a new Samsung A3 , (last week) & have an appointment with the guru, Is there a charge for this meeting I did not ask for a meeting but was offered one so took it. Thanks

Anonymous by Not applicable
  • 3269 Views
  • 10 replies
  • 0 kudos

Samsung S8 update conflict

I'm getting conflicting information when I use Smart Switch and the devices internal update feature. Smart switch asks me to update, (2.8gb) which I do. Then afterwards I try the S8's internal Software update, It then downloads and installs a 108mb f...

Anonymous by Not applicable
  • 5035 Views
  • 15 replies
  • 0 kudos

Resolved! Trying to claim free gift

I am trying to claim my free Samsung Convertible Wireless Charger as I purchase a Samsung Galaxy S8+ on the 28/07/2017. The site Samsung.com/uk/O2wirelesscharger keeps appearing as unavailable. Please can anyone advise?

Anonymous by Not applicable
  • 6106 Views
  • 5 replies
  • 0 kudos

Resolved! Black screen of death

Hi My samsung S4 has got the black screen of death. It's happened before, but managed to bring it back to life. But this time, no matter what I do it won't come back to life. I have pressed the home key for 15 seconds, I have pressed the home key and...

Anonymous by Not applicable
  • 2565 Views
  • 4 replies
  • 0 kudos

Resolved! Where is Adapt Sound

I have read many posts, not on this site, that say that under Sounds and Notifications I will find Adapt Sound. I cannot find that function on my 02 Galaxy S5. This has the latest update. Can anyone please tell if it is on the latest build for the S5...

athgen1 by Level 3: Thinker
  • 3146 Views
  • 5 replies
  • 0 kudos