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Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46999 Views
  • 2 replies
  • 2 kudos

Resolved! Very Old Samsung Diva Diamond

My wife's old faithful - she is 75 and the phone not much younger...! - Samsung got stuck in the washing machine. Left in her trouser pocket...! Well, the phone's a write-off but the O2 Sim, of course, normally survives anything. Anyway, she bought a...

Anonymous by Not applicable
  • 2639 Views
  • 5 replies
  • 0 kudos

Resolved! Meeting with guru

I have a new Samsung A3 , (last week) & have an appointment with the guru, Is there a charge for this meeting I did not ask for a meeting but was offered one so took it. Thanks

Anonymous by Not applicable
  • 3219 Views
  • 10 replies
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Samsung S8 update conflict

I'm getting conflicting information when I use Smart Switch and the devices internal update feature. Smart switch asks me to update, (2.8gb) which I do. Then afterwards I try the S8's internal Software update, It then downloads and installs a 108mb f...

Anonymous by Not applicable
  • 4989 Views
  • 15 replies
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Resolved! Trying to claim free gift

I am trying to claim my free Samsung Convertible Wireless Charger as I purchase a Samsung Galaxy S8+ on the 28/07/2017. The site Samsung.com/uk/O2wirelesscharger keeps appearing as unavailable. Please can anyone advise?

Anonymous by Not applicable
  • 6074 Views
  • 5 replies
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Resolved! Black screen of death

Hi My samsung S4 has got the black screen of death. It's happened before, but managed to bring it back to life. But this time, no matter what I do it won't come back to life. I have pressed the home key for 15 seconds, I have pressed the home key and...

Anonymous by Not applicable
  • 2530 Views
  • 4 replies
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Resolved! Where is Adapt Sound

I have read many posts, not on this site, that say that under Sounds and Notifications I will find Adapt Sound. I cannot find that function on my 02 Galaxy S5. This has the latest update. Can anyone please tell if it is on the latest build for the S5...

athgen1 by Level 3: Thinker
  • 3101 Views
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nougat 7.1.1 wifi issues

hi all since i have had a few recent software updates: 1. where the wifi could not connect to any network. Airplane mode on and off sorted this for a while. 2. Recent software update to 7.1.1 sony xperia zx only connects for 2 secs then drops off an ...

Anonymous by Not applicable
  • 5007 Views
  • 2 replies
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Resolved! Samsung Galaxy S6 Unlock

I have an S6 on a Pay Monthly contract (via Carphone Warehouse) which is nearing it's end. I have contacted O2 to request a network unlock (via the chat service) but I am being told (twice now) that I must go to Carphone Warehouse to get it unlocked....

Anonymous by Not applicable
  • 2471 Views
  • 5 replies
  • 1 kudos

water damage cost

Dropped my samsung s6 in the bath 8 weeks ago. No power initially but when i tried to charge it monday it came on. Screen not working but there is juice in it. I have sent it off to see if they can repair it (guru said as long as its charging there i...

Anonymous by Not applicable
  • 2964 Views
  • 8 replies
  • 0 kudos