Sending Emails & text with pictures problem

[Rivers]

Hi ,
I am currently in France , I can't send text or emails with a picture , the text never get to the people I send them to ,and neither do the emails , they just sit there queued ? Also I can't upload pictures on FB , not a problem in the UK ,
Thanks for any help .

[Rivers]

I followed the Android link rather than iPhone ,Nokia etc .
Thanks for your help so far

[MI5]

Contact live chat and ask them to check your account.
Let us know what they say please.

[Cleoriff]

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@Rivers wrote:
I followed the Android link rather than iPhone ,Nokia etc .
Thanks for your help so far

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Oh it's an Android phone, Still, the Android settings were on the link I posted, so fair enough if you used them :smileywink:....Did they work or not @Rivers?

[Rivers]

No ,I spoke to some Indian chap yesterday on o2 live chat , nice enough but no guru lol and had no solutions

[MI5]

Try again and ask them to check for any international bars on the account.

[Rivers]

Will do ,
Thanks

[jonsie]

If you change any settings you need to reboot the phone each time after. The fact that your wife's phone seems but struggles seems to point to a network issue. Hopefully it's a simple case of removing a roaming bar by customer service. 

[Marjo]

Hi @Rivers  Let us know how you get on with this? Any improvement?

[Rivers]

Hi guys ,
Well a long drawn out conversation with a very helpful o2 lady , I can now text and email pictures , but still can't post them on FB , but can on messenger ?
Thanks very much for your help
Paul

[MI5]

If you do a speedtest you will probably find it so slow that facebook just thinks there's no connection.
FB is very data hungry at the best of times.