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Problems sending SMS to some contacts

Owen_K
Level 1: Joiner
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on ‎31-08-2022 10:42

on ‎31-08-2022 10:42

Hi,

I've just moved to O2 from VF and am having problems sending Texts to people who are not using iPhones.  Any thoughts on what I should check?

Thanks

Owen..

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MI5
Level 94: Supreme
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on ‎31-08-2022 11:06

on ‎31-08-2022 11:06

@Owen_K 

Check this guide first Guide: Text Message Tips (not sent or received) 

Also make sure your carrier settings file has been updated.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RafaC
Former Staff
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on ‎01-09-2022 09:42

on ‎01-09-2022 09:42

Hey @Owen_K did you manage to sort it out?

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