Solved: LG K4

Tottenham1 · ‎15-04-2018

My 2 month old LG K4 (2017 version), battery is not charging, instead battery icon displays "incorrect battery, please insert correct battery" ?????

Cleoriff · ‎16-04-2018

@Tottenham1According to the LG forum this is quite a common issue

You might want to try turning the phone off, removing the battery, cleaning and reinserting. Power on and see if that helps at all.

Also check your charger is working correctly.

More help here http://rustyni.com/lg-k4-lte-wont-charge/

Veritas Numquam Perit

View solution in original post

MI5 · ‎15-04-2018

I'd contact LG for help and repair under warranty if required.

http://www.lg.com/uk/support/contact/telephone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎15-04-2018

Where did you get the phone from? Is it brand new?

Cleoriff · ‎16-04-2018

@Tottenham1According to the LG forum this is quite a common issue

You might want to try turning the phone off, removing the battery, cleaning and reinserting. Power on and see if that helps at all.

Also check your charger is working correctly.

More help here http://rustyni.com/lg-k4-lte-wont-charge/

Veritas Numquam Perit

Martin-O2 · ‎17-04-2018

Hey @Tottenham1 is there any update on your situation?

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