Solved: Re: Samsung galaxy s2 stuck on start up loop - Page 3

Anonymous · ‎04-05-2013

My samsung galaxy s2 now won't turn on and ets stuck on the start up screen. I can't get my pictures off and I'm worried sending it to O2 will lose all this data as I have a feeling they'll just wipe it and send me a new phone. Any advice?

MI5 · ‎04-05-2013

As I said above - The SD card shouldn't be formatted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎04-05-2013

So when it says delete all user data what does that mean?

MI5 · ‎04-05-2013

Google account, emails, wifi profiles, apps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎04-05-2013

I just tried it and it still doesn't work, is it completely buggered? Or is there something else you can try?

Anonymous · ‎04-05-2013

It's worked!!!!!!!!! I still have my pics!!! Thank you for your help!xxx

MI5 · ‎04-05-2013

Well done. Now make a back up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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