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Samsung galaxy s2 stuck on start up loop

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Anonymous
Not applicable

on ‎04-05-2013 11:58

on ‎04-05-2013 11:58

My samsung galaxy s2 now won't turn on and ets stuck on the start up screen. I can't get my pictures off and I'm worried sending it to O2 will lose all this data as I have a feeling they'll just wipe it and send me a new phone. Any advice?
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MI5
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on ‎04-05-2013 14:44

on ‎04-05-2013 14:44

As I said above - The SD card shouldn't be formatted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎04-05-2013 14:47

on ‎04-05-2013 14:47

So when it says delete all user data what does that mean?
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MI5
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on ‎04-05-2013 15:00

on ‎04-05-2013 15:00

Google account, emails, wifi profiles, apps.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎04-05-2013 15:05

on ‎04-05-2013 15:05

I just tried it and it still doesn't work, is it completely buggered? Or is there something else you can try?
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Anonymous
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In response to Anonymous

on ‎04-05-2013 15:12

on ‎04-05-2013 15:12

It's worked!!!!!!!!! I still have my pics!!! Thank you for your help!xxx
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MI5
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on ‎04-05-2013 15:33

on ‎04-05-2013 15:33

Well done. Now make a back up wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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