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Disable Voicemail on Pay-and-Go

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mick_kerry
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on ‎03-08-2018 15:38 - last edited on ‎03-08-2018 17:53 by

on ‎03-08-2018 15:38 - last edited on ‎03-08-2018 17:53 by

To Disable Voicemail on Pay-and-Go:  I did Online Chat (twice) and also spoke to the Service Desk to try and get voicemail totaly disabled on my Samsung J5. They all offered solutions, non of which worked. It cost me money to test these "solutions" which was refunded. Is this an insoluble problem?

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MI5
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on ‎03-08-2018 15:43

on ‎03-08-2018 15:43

@mick_kerry wrote:

To Disable Voicemail on Pay-and-Go:  I did Online Chat (twice) and also spoke to the Service Desk to try and get voicemail totaly disabled on my Samsung J5. They all offered solutions, non of which worked. It cost me money to test these "solutions" which was refunded. Is this an insoluble problem?

Just dial 1760 to turn off vm. 

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎03-08-2018 15:43

on ‎03-08-2018 15:43

@mick_kerry wrote:

To Disable Voicemail on Pay-and-Go:  I did Online Chat (twice) and also spoke to the Service Desk to try and get voicemail totaly disabled on my Samsung J5. They all offered solutions, non of which worked. It cost me money to test these "solutions" which was refunded. Is this an insoluble problem?

Just dial 1760 to turn off vm. 

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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8767
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on ‎03-08-2018 18:53

on ‎03-08-2018 18:53

When I put the sim in vm off was listed in contacts just called it free& it said that it was now turned off
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MI5
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on ‎03-08-2018 19:12

on ‎03-08-2018 19:12

1750 (on) 1760 (Off) are both free to call.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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