on 06-05-2020 11:27
So I finally got chatting to O2. Was on the website and a chat box popped up
Long story short, they are aware of the issue and are working to resolve it... Can't say how long it will be but at least they are working on it.
Fingers crossed its sooner rather than later
on 06-05-2020 11:39
Yes I have mentioned @Chris_K on this thread. https://community.o2.co.uk/t5/My-O2/not-receiving-text-messages/m-p/1343525/highlight/true#M7105
Hopefully he will come on to confirm. He works for the Social Media team
06-05-2020 13:00 - edited 07-05-2020 09:43
Thanks for reporting this to us, and sorry for any inconvenience caused. Rest assured your phones are fine. We're aware of the issue and we're working to resolve this ASAP. I'll update this post once resolved, which we're hoping will be soon.
Update: I received notification in the early hours of this morning that this issue has now been resolved. If you restart your phones, texts should work as normal.
on 06-05-2020 13:18
on 06-05-2020 13:24
I know I have messages that were sent to me yesterday and Monday. Can anyone tell me how long they will stay alive if they aren't sent to my handset? I'm assuming they are stuck on a server somewhere!
on 06-05-2020 13:27