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Freddythesecond
Level 1: Joiner
  • 1 Posts
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My O2 is included in my Virgin Media package 

 

1. However, I cannot set a phone number for my O2 - on trying to login the system asks me if I want a message sent to an unknown phone number which I have no access to. The first step is that we need the phone number transferred. Once we have an accessible phone number then we will be able to receive messages there

 

2 Not sure why I have an O2 bill - its meant to be included

 

 

 

 

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MI5
Level 94: Supreme
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Registered:

@Freddythesecond 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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