Solved: Signal keeps dropping

Pipstop78 · ‎29-01-2026

Trying to make a phone call inside with 5g on and it keeps dropping no mast ugetting fixed help

MI5 · ‎29-01-2026

I guess you mean you turned off 5g so the call went over 4g as I said above @Pipstop78 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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japitts · ‎29-01-2026

Does your phone show coverage when calls drop?

MI5 · ‎29-01-2026

@Pipstop78

Try connecting to wifi and turn on wifi calling.

Calls should at least go over 4g if you have that available.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Pipstop78 · ‎29-01-2026

It's sorted manage to turn off 4G by accident all working now thank you

MI5 · ‎29-01-2026

I guess you mean you turned off 5g so the call went over 4g as I said above @Pipstop78 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Pipstop78 · ‎01-02-2026

Yes thanks

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