01-11-2023 11:55
Got iPhone 15 pro since October 4G keep dropping no reconnect automatically been contact o2 live chat said doing reset network it works but few hours same issue for 4G dropped so I saw YouTube said try data mobile turn off then airplane turn on close app then open setting turn off airplane mode then Mobile data on works but still same issue 4g dropped. they sent me new eSIM from physical sim (sim swap) last week, still same issue so I want is permanently 4G stay on no dropping anyone got ideas how permanently 4G with no dropping I not sure if that iOS issue or o2 issue
01-11-2023 12:06
It's a commonly reported O2 issue.
The only fix is for O2 to disconnect and reconnect you to the network on their system.
01-11-2023 13:14
01-11-2023 13:14
No problem thank you I will try contact o2 some point about this disconnect and reconnect
09-02-2024 23:49
09-02-2024 23:49
@Applefans @Did you mange to find the issue
15-02-2024 07:36
15-02-2024 07:36
Still problems with that issue data networks only little solution if drop data connection use airplane mode on and off only temporary. I rather permanently connection without dropped
15-02-2024 09:00
15-02-2024 09:00
15-02-2024 16:22
I am having the exact same issue.
15-02-2024 17:06
15-02-2024 17:06
@Lydon0825 Same advice as given by @MI5 above.
As customers there is little more we can add