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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 726804 Views
  • 4 replies
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Apple Watch Mobile Data: code 112

Hi, I purchased my Apple Watch Ultra 2 from John Lewis and have been trying to set up mobile data on my watch using the standard instructions (Watch -> Mobile Service -> Set Up Mobile Service) but when I log into O2, I get a message saying something ...

edmo141 by Level 1: Joiner
  • 2851 Views
  • 7 replies
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My charge to mobile has stopped working and I need it for work

Can someone allow me to use charge to mobile for third party apps. As I use them for work as a content creator. Each bill will be cleared monthly and on time. Please can you reactivate this as soon as possible so I can make essentially purchases for ...

Julie28 by Level 1: Joiner
  • 879 Views
  • 1 replies
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Data keep dropped no reconnect

Got iPhone 15 pro since October 4G keep dropping no reconnect automatically been contact o2 live chat said doing reset network it works but few hours same issue for 4G dropped so I saw YouTube said try data mobile turn off then airplane turn on close...

Applefans by Level 1: Joiner
  • 3047 Views
  • 7 replies
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Resolved! How do you claim pre paid master card

I’ve just upgraded and I can claim a pre paid master card but unsure how to do this can anyone help thank you

Lotte06 by Level 1: Joiner
  • 4145 Views
  • 4 replies
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Resolved! New Watch / Existing Data Plan

Hi, Having really bad problems moving my existing watch plan to my new Apple Watch. During wipe of the old watch I removed data plan and during setup of new watch I tried to apply it. This didn’t work. I’ve been messed around for 2 months now and nob...

Veeeee by Level 1: Joiner
  • 1187 Views
  • 1 replies
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Resolved! Apple Watch eSIM - Ref 112

Hello team, I have problem setting up cellular plan with my Apple Watch Ultra 2 and iphone 15 Pro. One of O2 community post said to activate Wifi calling, I have toggled the tag to ON position, I can see the login page, but after login, it shows belo...

Ash20 by Level 1: Joiner
  • 1410 Views
  • 2 replies
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Resolved! iPhone 15 Pro Max - strange behaviour can't explaino a

Hi there, I recently upgraded to the iPhone 15 pro max and am seeing some very odd behaviour - I even had the first handset replaced but to no avail, (I'm running dual SIM with one physical and one eSim) Issue 1 - data dropping out: Handset 1 If I'm ...

Resolved! Cannot send texts to one contact

I suddenly cannot send texts to one contact,although I can receive texts from this contact and we can phone each other. I have an iPhone SE and they have a basic Samsung phone and text device. Though this suggests the Samsung has somehow blocked my n...

Anonymous by Not applicable
  • 6490 Views
  • 11 replies
  • 0 kudos