Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
My daughter has an iPhone 13. When using the front camera it has multiple magenta vertical lines during front camera preview and also images then taken. Rear camera is working fine. I took phone into an apple shop and they said it was a hardware fail...
Along with many others from reading recent posts I’m struggling to connect my series 8 Apple Watch to my data plan. When I got the watch last week, all seemed to be fine but once I started leaving my phone at home I noticed the data plan wasn’t kicki...
Hi, another Error code 14 after receiving the watch back from Apple repair when trying to set up cellular. If someone could DM me to sort please I'd appreciate it.
I got charged twice for AirPods that I bought
Hi I bought AirPods before Christmas and they aren’t charging. I’ve been onto virtual assistant and arrange a repair or return. They only have phones, iPads and watches listed. Is there a number to call.
HiMy o2 contract has just finished (iphone XR 36 months) and I’ve moved over to a new sim only plan (12 months) so I still have data and it’s a better price. I have bought a new iPhone 14 directly from the Apple site. Should I just be able to put my ...
Hi,I need some advice please.I’ve had my iPhone XR returned from o2 for the 2nd time. I’ve a few issues with the phone so it had to go back for repair.I’ve just received it back for the 2nd time and, again, it says the engineer couldn’t access my dev...
Hi all, looking for some advice. I’ve just upgraded my phone through mobile phones direct and I’ve been sent a new sim. Should I use this new sim or my current? Do I need to call O2 to get anything switched over? Thanks in advance!
Husband & I have an iPhone 11 each. He uses Tesco that piggybacks on to O2. I started out with Virgin but that changed to O2 BUT I lose when connection when he doesn’t. I often use him as a hotspot. Any ideas? ps. My data roaming & mobile data are tu...
I need my pac number as o2 have cut me off with out sending and now I can’t make any contact with customer service
