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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 7689 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 364993 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch pairing to your iPhone plan

I would like to buy an Apple Watch gps +cellular but want to know if it will have the same number as my iPhone?

Louisa2 by Level 1: Joiner
  • 723 Views
  • 3 replies
  • 0 kudos

Resolved! Using Apple Watch independently of iPhone

I am considering buying an Apple Watch SE with the built-in cellular option. My question is: Once properly set-up with an O2 plan, can the Apple Watch cellular be used fully independently of my iPhone? i.e. Can I leave my iPhone turned off at home an...

esm1 by Level 1: Joiner
  • 724 Views
  • 3 replies
  • 0 kudos

Cancel Spotify

I want to cancel my subscription to Spotify via O2 but cannot find how to do it. Everyone says it's under account settings but I cannot even find that.

MR95 by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

Apple Watch SE can’t connect to cellular data

Hi, I’ve bought an Apple Watch SE for my son to use. It’s been paired with my phone through as a family watch and is linked to my own o2 account. However, when I try and set up cellular data on pairing it says the o2 account on my iPhone cannot be us...

CPTG2504 by Level 1: Joiner
  • 2163 Views
  • 10 replies
  • 0 kudos

Apple watch on O2 business

Apple watch is not supported by O2 business. On a chat with O2 I had this reply; "We may have the apple watches on the business account ad once it is available we will update this on O2 website." However, there is no timescale for this. Why can't O2 ...

Watchconn by Level 1: Joiner
  • 2566 Views
  • 5 replies
  • 0 kudos

Resolved! how to activate my new phone

new iphone 14 with new sim card, Wi Fi working phone calls not, no signal.

sandoS by Level 1: Joiner
  • 1186 Views
  • 5 replies
  • 0 kudos

Upcoming Apple Event - 12 September at 6pm

Is it that time of the year again already? The answer is YES, Apple is hosting an event this Tuesday, 12 September at 6pm. So set those reminders! We're not sure what is going to be announced, however, what do you want to see? Is there a specific fea...

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Dave-O2 by Community Manager
  • 1345 Views
  • 9 replies
  • 0 kudos

Resolved! Wi-Fi calling

I’m trying to connect to Wi-Fi calling but I get a message to contact O2, why is this and what should I do please?

GB64 by Level 1: Joiner
  • 514 Views
  • 1 replies
  • 0 kudos

Resolved! Disable 4G and 5G

At home I appear to have full 3G signal. However that's no use to me at all, because within seconds the phone goes "Full 3G signal? Rubbish! Old hat! Why would I want to use that when I can just about see 1 tremulous bar of 5G signal, which is more t...

Agrado by Level 1: Joiner
  • 1260 Views
  • 6 replies
  • 0 kudos

billing

I seem to have been overcharged this was a late fee which relates to previous month BUT this was paid, can you please fix this error, thanks, diane

idris4 by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos