Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Apple Watch won’t activate

My Apple Watch has been stuck on “activting” for 3 days now, Iv tried calling O2, tried there bot and to get a live advisor but nothing for 5 hrs now! Please can someone help

Resolved! iPhone 12 won't go past white apple logo

hi, can anyone help please? when I switch on my iPhone 12 it won't go past a white apple logo ?

Resolved! Third Party Insurance + Switch Up

Hello, I have an iPhone 15 on contract with O2 and have insurance with Apple instead of O2 as it was cheaper. I was wondering whether if I made a claim through Apple Care and received a brand new phone would I still be able to use switch up with it b...

Parcel delivered to wrong address

DPD was meant to deliver my parcel today with code NC31397676 but instead the picture clearly showed an area that wasn’t mine and someone named “Kelly” picking up the order. I would like to know my options in order to receive my package.

Resolved! TrueDepth camera fault

My daughter has an iPhone 13. When using the front camera it has multiple magenta vertical lines during front camera preview and also images then taken. Rear camera is working fine. I took phone into an apple shop and they said it was a hardware fail...

Apple Watch data plan not working

Along with many others from reading recent posts I’m struggling to connect my series 8 Apple Watch to my data plan. When I got the watch last week, all seemed to be fine but once I started leaving my phone at home I noticed the data plan wasn’t kicki...

Resolved! Apple Watch Error Code 14

Hi, another Error code 14 after receiving the watch back from Apple repair when trying to set up cellular. If someone could DM me to sort please I'd appreciate it.

Transaction

I got charged twice for AirPods that I bought

Return or repair

Hi I bought AirPods before Christmas and they aren’t charging. I’ve been onto virtual assistant and arrange a repair or return. They only have phones, iPads and watches listed. Is there a number to call.

Resolved! New phone from Apple with sim only plan

HiMy o2 contract has just finished (iphone XR 36 months) and I’ve moved over to a new sim only plan (12 months) so I still have data and it’s a better price. I have bought a new iPhone 14 directly from the Apple site. Should I just be able to put my ...

O2

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