Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 441839 Views
  • 4 replies
  • 0 kudos

Resolved! Voicemail not working

I have an iPhone 12 and since I paid off my device plan yesterday and changed to sim only contract my voicemail doesn't work. The visual voicemail screen has also disappeared. I spent an age on the phone with o2 and feel like it was fobbed off . I al...

Emmspenn by Level 2: Apprentice
  • 4734 Views
  • 8 replies
  • 0 kudos

Resolved! Apple Watch Ultra not connecting to internet

HiMy phone is on O2 but bought my watch elsewhere. I tried connecting the watch to phone data plan but connection was on and off . Contacted O2 call centre and was told different stories each time from resetting the service on the watch ( this perman...

Sxh by Level 1: Joiner
  • 1003 Views
  • 2 replies
  • 0 kudos

Shipment hasn’t arrived

My iPad hasn’t arrived DHL said get in touch with sender. Thanks.

Nats-26 by Level 1: Joiner
  • 663 Views
  • 2 replies
  • 0 kudos

Resolved! Apple music

I bought my phone as I thought Apple Music was included however cannot find how to get this

Jpa1 by Level 1: Joiner
  • 897 Views
  • 2 replies
  • 0 kudos

trade phone not working

I got given a refurbished phone from o2, a trade swap for my iphone as it was cracked. (did this through my insurance). Anyway i recieved the phone and my sim card (that i used in my old iphone) wouldn't work in it and the phone wouldn't set up. it s...

Teganbx by Level 1: Joiner
  • 668 Views
  • 1 replies
  • 0 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 441839 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch won’t activate

My Apple Watch has been stuck on “activting” for 3 days now, Iv tried calling O2, tried there bot and to get a live advisor but nothing for 5 hrs now! Please can someone help

Caseynw03 by Level 1: Joiner
  • 729 Views
  • 1 replies
  • 0 kudos

Resolved! Third Party Insurance + Switch Up

Hello, I have an iPhone 15 on contract with O2 and have insurance with Apple instead of O2 as it was cheaper. I was wondering whether if I made a claim through Apple Care and received a brand new phone would I still be able to use switch up with it b...

jmilner by Level 3: Thinker
  • 1197 Views
  • 1 replies
  • 0 kudos

Parcel delivered to wrong address

DPD was meant to deliver my parcel today with code NC31397676 but instead the picture clearly showed an area that wasn’t mine and someone named “Kelly” picking up the order. I would like to know my options in order to receive my package.

7Rhys by Level 1: Joiner
  • 625 Views
  • 2 replies
  • 0 kudos