25-06-2024 16:44
My O2 is included in my Virgin Media package
1. However, I cannot set a phone number for my O2 - on trying to login the system asks me if I want a message sent to an unknown phone number which I have no access to. The first step is that we need the phone number transferred. Once we have an accessible phone number then we will be able to receive messages there
2 Not sure why I have an O2 bill - its meant to be included
25-06-2024 16:49
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
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Saturday – 8am to 6pm
Sunday – 9am to 6pm
Guide: How to find help & contact O2