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Still waiting for my order!

GPJ85
Level 1: Joiner
  • 1 Posts
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Registered:

‎04-11-2024 14:45

‎04-11-2024 14:45

I upgraded as part of my switch up plan on 13 October and was told I would have my new phone within a maximum of 4 weeks. It’s been almost 4 weeks and still no phone. Just says processing. Can anyone help!? Very frustrated! 

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MI5
Level 94: Supreme
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Registered:

‎04-11-2024 14:46

‎04-11-2024 14:46

@GPJ85 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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