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Android 6.0 Samsung galaxy s6

Anonymous
Not applicable
OK I have searched the net and even tried to talk to O2 via online chat and there seems to be no new news on this upgrade for s6 on o2. I spoke to 3 different gurus online and I was told it does not exist, it's not coming to Samsung on o2 and finilly it will be ready 2017. So before I give up and admit to my wife that htc are better for updates does anyone on here know when android 6.0 will be ready to download for samsung galaxy S6 on o2?
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Chris_K
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@Anonymous wrote:
Scrap that brought phone from amazon

That helps explain things a bit - when a phone comes directly from O2 (O2 website, O2 store, O2 telesales) it will arrive with an O2 build of the software and it will be reliant on new updates from the 'O2 update channel'. If your phone came from Amazon, this very likely won't be on the O2 update channel and will more likely be on an open market update channel - these aren't updates we control unfortunately, so there's very little we can do from that perspective we're afraid.

If you've modified your phone (rooted it or installed an unofficial ROM) then this may have killed any update channel for you I'm afraid


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Message 11 of 52
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Anonymous
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I wouldn't know how to root or mod my phone it's factory set up as far as I know
Message 12 of 52
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Bambino
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Message 13 of 52
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Anonymous
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Thanks I'm trying but so far no luck think I'm screwed
Message 14 of 52
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Cleoriff
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I bought my husbands S6 from Amazon 4 weeks ago. Marshmallow installed as soon as he charged it up for the first time...He has an O2 sim only contract..

Veritas Numquam Perit

Girl in a jacket
Message 15 of 52
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MI5
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Yours isn't a UK phone so that's why you haven't got the same updates as everyone else in UK.
You'll have to wait until your phones country gets it.
I'll check the details later when I'm home.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 52
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Anonymous
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Thank you. Is there a way to make it UK?
Message 17 of 52
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Anonymous
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How do I find out what country this is phone is locked to?
Message 18 of 52
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Cleoriff
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If you dial this *#1234#  as @MI5 asked earlier, it will tell you your CSC?

If you post that back here he will advise further

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Girl in a jacket
Message 19 of 52
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Anonymous
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Go back a page I already did
Message 20 of 52
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