Android 6.0 Samsung galaxy s6

[Anonymous]

OK I have searched the net and even tried to talk to O2 via online chat and there seems to be no new news on this upgrade for s6 on o2. I spoke to 3 different gurus online and I was told it does not exist, it's not coming to Samsung on o2 and finilly it will be ready 2017. So before I give up and admit to my wife that htc are better for updates does anyone on here know when android 6.0 will be ready to download for samsung galaxy S6 on o2?

[Chris_K]

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@Anonymous wrote:
Scrap that brought phone from amazon

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That helps explain things a bit - when a phone comes directly from O2 (O2 website, O2 store, O2 telesales) it will arrive with an O2 build of the software and it will be reliant on new updates from the 'O2 update channel'. If your phone came from Amazon, this very likely won't be on the O2 update channel and will more likely be on an open market update channel - these aren't updates we control unfortunately, so there's very little we can do from that perspective we're afraid.

If you've modified your phone (rooted it or installed an unofficial ROM) then this may have killed any update channel for you I'm afraid

[Anonymous]

I wouldn't know how to root or mod my phone it's factory set up as far as I know

[Bambino]

Your best bet is to contact Samsung directly.

http://www.samsung.com/uk/support/category/mobile/mobiledevice

http://www.samsung.com/uk/info/contactus.html

[Anonymous]

Thanks I'm trying but so far no luck think I'm screwed

[Cleoriff]

I bought my husbands S6 from Amazon 4 weeks ago. Marshmallow installed as soon as he charged it up for the first time...He has an O2 sim only contract..

[MI5]

Yours isn't a UK phone so that's why you haven't got the same updates as everyone else in UK.
You'll have to wait until your phones country gets it.
I'll check the details later when I'm home.

[Anonymous]

Thank you. Is there a way to make it UK?

[Anonymous]

How do I find out what country this is phone is locked to?

[Cleoriff]

If you dial this *#1234#  as @MI5 asked earlier, it will tell you your CSC?

If you post that back here he will advise further

[Anonymous]

Go back a page I already did