Solved: Android 6.0 Samsung galaxy s6

Anonymous · ‎08-04-2016

OK I have searched the net and even tried to talk to O2 via online chat and there seems to be no new news on this upgrade for s6 on o2. I spoke to 3 different gurus online and I was told it does not exist, it's not coming to Samsung on o2 and finilly it will be ready 2017. So before I give up and admit to my wife that htc are better for updates does anyone on here know when android 6.0 will be ready to download for samsung galaxy S6 on o2?

MI5 · ‎08-04-2016

Anyway, yes, I can confirm it's Swiss:

Model	SM-G920F
Model name	Galaxy S6
Country	Switzerland
Version	Android 5.1.1
Changelist	5630845
Build date	Thu, 15 Oct 2015 04:41:20 +0000
Product code	AUT
PDA	G920FXXU3QOJL
CSC	G920FAUV3QOJ1

If you want to flash UK you need to download this firmware to your PC http://www.sammobile.com/firmwares/download/66426/G920FXXU3DPBG_G920FBTU3DPB1_BTU/

and use Odin to flash it to your phone.

Odin help here http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HOW-TO-A-Guide-to-using-Odin/m-p/46346...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-04-2016

I'll flag @Chris_K as he is the only one we know with that sort of info.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Chris_K · ‎08-04-2016

This is quite confusing as the S6 family of devices have had Marshmallow available to them for at least a couple of weeks now > http://community.o2.co.uk/t5/Welcome-News/Android-6-0-Marshmallow-HUB/td-p/923104

On 31st March we even approved a maintenance release of 6.0.1 for the S6 family, after the initial Marshmallow update > http://community.o2.co.uk/t5/Welcome-News/Android-6-0-Marshmallow-HUB/m-p/960496#M15538

Where did you get your phone from, and have you tried checking manually for updates from the phone and/or via Samsung KIES?

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MI5 · ‎08-04-2016

@Anonymous can you dial *#1234# and tell me your CSC please?

Where did you get phone from?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-04-2016

What's a csc

Anonymous · ‎08-04-2016

Phone was from O2 online and yes been checking every week for months for uodate but I was told via o line chat it's not available

Anonymous · ‎08-04-2016

Scrap that brought phone from amazon

Anonymous · ‎08-04-2016

G902FAUV3QOJ1

Bambino · ‎08-04-2016

Live Chat are completely unreliable and haven't got a clue. Have you manually checked for the update on your phone? If you bought the phone from Amazon was it sim free or on an O2 contract?

I DO NOT WORK FOR O2

Anonymous · ‎08-04-2016

I check for updates every week

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