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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 46956 Views
  • 2 replies
  • 2 kudos

Resolved! samsung phone fire !!!

Thiis morning at 5am ish i was woken up by a crackling sound to my horror my phone was sparking smouldering. just before i was about to lift it the battery popped and burst into flames. the phone is now completely ruined and i have burns in my carpet...

Anonymous by Not applicable
  • 8289 Views
  • 47 replies
  • 0 kudos

Resolved! HTC One M8 - mic not working

Hi there, can someone help with a problem i'm having? For some reason (I have not changed any settings) the mic on my phone is not working. When I make or recieve calls I cannot hear a thing, absolute silence. Even when I making a call there is no ri...

Anonymous by Not applicable
  • 5100 Views
  • 7 replies
  • 0 kudos

Sony Z5 Headphone issues

Hi There Had a new Z5 Premium for about 2 weeks and only know started to use the earbuds (the ones that come with the device) for phone calls, each time the earbuds are plugged in the call just ends, without earbuds the call goes through, if you conn...

Anonymous by Not applicable
  • 4217 Views
  • 13 replies
  • 0 kudos

Resolved! Oneplus 2 IMEI not recognised

Hi,I recently purchased a Oneplus 2, and put my seperate o2 sim in. I've noticed that I don't get a 4g connection. I have been on the o2 website, trying to upgrade to 4g. Everything is fine in the setup, until they ask me to give me the IMEI number. ...

Anonymous by Not applicable
  • 5205 Views
  • 12 replies
  • 0 kudos

Resolved! Phone blocked

Hi all,I recently lost my job on new years eve and I havent been able to pay 02 for Januarys bill until yesterday. It says it takes 2 hours to unblock the phone, but I made a payment yesterday at 1:30PM but still nothing, also my bank has been credit...

Anonymous by Not applicable
  • 4703 Views
  • 12 replies
  • 0 kudos

Shoddy customer service. DON'T GO WITH O2!!!

I have five contracts with o2. For the last few months my service at home has gotten worse and worse to the point where I am unable to get any signal at all at home whatsoever. I first called up regarding this about a month and a half ago. The tech s...

Anonymous by Not applicable
  • 7813 Views
  • 13 replies
  • 0 kudos

LG G 4 battery issues

I have owned my LG G 4 since June, intially the battery was fine, most times on average I would get at least 18 hours, I am not a heavy app user's pretty much standard; banking etcNow here we are updated to Marshmallow, I barely get around 7 hours, i...

Resolved! How do I set up my voicemail number?

I can't receive any voicemail messages because my voicemail number is stored as the same as my mobile number. How do I go about setting it up correctly?

Anonymous by Not applicable
  • 92284 Views
  • 7 replies
  • 0 kudos

Resolved! Tariff problems

Hi there. I'm enquiring about my pay as you go go tariff. I was due to top my phone up before 18th February so I could recieve my tariff for the month. However I topped up £10.00 Wednesday 17th February and I've noticed today that I haven't gotten my...

Anonymous by Not applicable
  • 2569 Views
  • 2 replies
  • 0 kudos

Galaxy S7 and S7 edge

Rumour has it Samsung are going to announce the S7 and S7 edge this weekend? Are folk excited, and more importantly when do we think O2 are going to stock it unlike the Note 5? I'm due an upgrade from my Note 3 and quite excited to see what is announ...

Anonymous by Not applicable
  • 6664 Views
  • 31 replies
  • 0 kudos