on 31-12-2015 18:05
on 31-12-2015 18:05
Hello. First time since I got the phone I took it out into town, expewcting 4g and 3g to operate as the 4g icon was displaying on the top of the screen: however, I was unable to connect at any time I was out.
Back at home, wi-fi is working fine.
A look at the APN settings seem to show some gaps but before I go and make any changes can anyone advise if they have this (rather under rated imho) mobile and are able to receive 3 and 4g service.
TIA
31-12-2015 18:13 - edited 31-12-2015 18:15
31-12-2015 18:13 - edited 31-12-2015 18:15
Haven't got the mobile...but know it runs on Android...so have a look at these settings
Or text Active to 2020 save the settings and reboot the phone...
Veritas Numquam Perit
on 31-12-2015 18:39
on 31-12-2015 18:44
on 31-12-2015 18:44
on 31-12-2015 19:12
on 31-12-2015 19:12
on 01-01-2016 12:36
on 01-01-2016 12:36
on 01-01-2016 12:50
on 01-01-2016 12:50
Have you checked the network settings to ensure there are no problems in the area?
If none of the advice works you may want to try a new sim. Easiest way is to pop instore and get them to swap everything over for you...
Veritas Numquam Perit
on 01-01-2016 12:52
on 01-01-2016 12:52
on 02-01-2016 19:41
Hi, I decided to pop into an 02 store today and ask them to take a look.
The guy was very helpful and ran through all settings to ensure they were correct....and still no joy. Data is enabled on SIM but he did advise that there are some options which are not the usual (likely as the phone is non UK).
It looks like I need a guru but I might try my luck contacting the seller of the phone for more help. My venture into chinese/ non UK models is not paying off so far 😞
Thanks to all for you help and fast responses though
on 02-01-2016 19:45
on 02-01-2016 19:45