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Virgin handset

Lily2stars
Level 1: Joiner
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Hi does anyone know who I can contact about finding out how much I owe on my virgin handset because since moving over to 02 (not my choice) but no one is able to help!

02 are saying it’s not them and virgin are saying the same! I’ve spent a week so far chasing and none the wiser! 

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MI5
Level 94: Supreme
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@Lily2stars 

Device plans stayed with Virgin so it's definitely Virgin you need to speak to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 146064 Posts
  • 636 Topics
  • 28105 Solutions
Registered:

@Lily2stars 

Device plans stayed with Virgin so it's definitely Virgin you need to speak to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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