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No access to my o2

Annoyed_17
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Why can I not log into my O2

Ring up and get all of the security questions as they have lost the information 

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Cleoriff
Level 94: Supreme
  • 123804 Posts
  • 828 Topics
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Registered:

@Annoyed_17 

O2 have transferred people to a new billing system and unfortunately there is a problem which is affecting thousands of customers with My O2.

Currently you have two options:

1.You need another new email address to register a separate My O2 (give this to O2)

2. Or you can request O2 to release the original email from the original account, and this can then be added to the migrated 360 account (this can take up to 28 days, however should be done sooner)

Whatever option you choose, contact social media to action it. Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). Or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 123804 Posts
  • 828 Topics
  • 7490 Solutions
Registered:

@Annoyed_17 

O2 have transferred people to a new billing system and unfortunately there is a problem which is affecting thousands of customers with My O2.

Currently you have two options:

1.You need another new email address to register a separate My O2 (give this to O2)

2. Or you can request O2 to release the original email from the original account, and this can then be added to the migrated 360 account (this can take up to 28 days, however should be done sooner)

Whatever option you choose, contact social media to action it. Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). Or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
172 Views