Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Why is this board read only?

Hello, Have you visited the Access For All board and are questioning why you're unable to post? I've recently reviewed the boards currently active in our Community, intending to reduce the number of boards and simplify our Community structure. After ...

Dave-O2 by Community Manager
  • 30 Views
  • 0 replies
  • 0 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 13029 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31663 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10540 Views
  • 7 replies
  • 1 kudos

Virgin Media & O2 package

Dear O2, My 18month contract with Virgin Media ended in April 2024 and along with my deal with Virgin was a deal with O2. Which meant I paid Virgin and O2 for my Virgin Media services. Could you please confirm that my O2 contract has ended as I am st...

JONNIEH by Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

Unauthorised GDPR Request

I received an email today stating that I submitted a GDPR request, which as far as I know I haven’t. Should I be worried?

AJ1987 by Level 1: Joiner
  • 394 Views
  • 5 replies
  • 0 kudos

Resolved! Data bundle

hi. My data is finished

Daya by Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Intelling LTD

I tried to buy a phone from o2 recently without any luck as the payment would not go through, I was then advised to contact my bank, when I contacted my bank they informed me a transaction from Intelling LTD was atempted today, my atempts were made y...

MicVader1 by Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

O2 open technical difficulties

Hi, Im trying to add my NHS discount on O2 Open however when I get to the discount section it has an error message saying there are technical difficulties. I have been trying now for 3 days in a row and I keep getting the same message: ‘We are experi...

Brooke231 by Level 1: Joiner
  • 249 Views
  • 2 replies
  • 0 kudos

Resolved! Pay Monthly, Transfer current number to another provider and transfer another number into O2 account

Hi, I have an pay monthly O2 account that expires in November that I use for my son who wants to move to another provider and keep his number. I want to transfer my own existing number currently with Smarty to replace the number on my O2 account. Can...

Ant67 by Level 1: Joiner
  • 267 Views
  • 2 replies
  • 0 kudos

Resolved! Tariff

More info (Highlight to read)I changed tariffs to £15 a month it took the money out my bank but I haven’t got an email of confirmation and I do not have any data or credit stillI changed tariffs to £15 a month it took the money out my bank but I have...

O2 network not been working all day

hi my o2 network has not been working all day..I cannot contact anyone or send text messages to anyone..I turned the phone off and on again and still not working..could you please send me a new SIM card as soon as possible with the same contact numbe...

Salma4 by Level 1: Joiner
  • 200 Views
  • 1 replies
  • 0 kudos

Buy mobile ceases trading

I currently have a £57 month contract that runs until August 2025. My phone has been playing up so decided to firstly go through O2. They tell me to go through the third party but it turns out the administrators have taken over. They have just come b...

Antsully1 by Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos