Welcome to the O2 Community!

The O2 community is a space for everyone to get help & support, engage with the O2 brand, bounce ideas off each other and have fun.

Not a member? Register here to take part.

cancel
Showing results for 
Search instead for 
Did you mean: 
84,447 Members
1077490posts

Community Activity

The Virtual Lounge

Anyone here ? [Please see related discussion about "The Virtual Lounge" here]

blissgirl by Level 33: Firestarter
  • 373315 Views
  • 11748 replies
  • 0 kudos

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
  • 1202126 Views
  • 47648 replies
  • 0 kudos

Friday's Funny Finding

If Technology teaches us anything... Sometimes, the tried and tested ways are best.

pgn by Level 75: Digital Don
  • 39764 Views
  • 522 replies
  • 0 kudos

I don’t know where my top up went

Hi I topped up with £10 to buy a bundle but I have no credit or money in my account can u please help me

Sidyra by Level 1: Joiner
  • 28 Views
  • 1 replies
  • 0 kudos

Refund

I am £4.54 in credit after paying off my device plan and would like to request refund

Djo7196 by Level 1: Joiner
  • 48 Views
  • 2 replies
  • 0 kudos

Help! O2 ruined my credit score-NO RESPONSE FROM THEM.

More info (Highlight to read)More info (Highlight to read)O2 have ruined my credit score during their merge with Virgin. I simply do not have any outstanding bills and now my credit score is ruined. I have sent 5 emails to the credit filer team with ...

K-PU3634 by Level 1: Joiner
  • 31 Views
  • 0 replies
  • 0 kudos

How do I activate my new esim

I have just upgraded my phone and requested an esim but I can't figure out how to install and activate it?

ShannonBx by Level 1: Joiner
  • 77 Views
  • 5 replies
  • 0 kudos

O2 proof of usage is not accurate.

Need proof of usage for an insurance claim but o2 have gave me a report saying I last used my phone a full week before its last usage, making my insurance claim void. I’m now looking for ways to prove this, I made calls, sent photos, and messages (wh...

KRB78 by Level 1: Joiner
  • 809 Views
  • 28 replies
  • 0 kudos

SIM card

Recently received new phone but not my new SIM card. I can’t make calls or receive text messages

JoSchultz by Level 1: Joiner
  • 43 Views
  • 2 replies
  • 0 kudos

Fraud

Hi,I've recently had a nightmare time trying to get help from O2 customer services in connection with a fraud on my account.It seems my account was hijacked but I called O2 with in minutes of them getting on my account. I believe it was stopped on my...

Okay1 by Level 1: Joiner
  • 76 Views
  • 3 replies
  • 0 kudos
Getting Started

If you're new to the O2 community or haven't been here for a while you will find the below links helpful to get you started!

Announcements

Would you like to help us shape the future of O2 products and services? Join up to one of our beta testing programs here!

Top Kudoed Authors

Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

37 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments