O2

Anyone have experience with the ombudsman? O2 have ignored my complaint, about their usage report , costing me a valid claim with my insurance company. The insurance lot say they will reopen it if o2 confirm the usage but they have gone silent. I poi...

Just incase anyone is in a situation where they need to make a claim, and you are told to request a usage report from o2. I would highly advise to be very cautious about this. It’s very unreliable and can result in you spending many hours making phon...

Need proof of usage for an insurance claim but o2 have gave me a report saying I last used my phone a full week before its last usage, making my insurance claim void. I’m now looking for ways to prove this, I made calls, sent photos, and messages (wh...