About closer

closer · 08-05-2024

I was an o2 customer for several years and then discovered that I had been changed to a Business account without my knowledge and that Aerial was acting on behalf of o2. I also recently discovered that I have a verbal contract with Aerial to which I ...

closer · 11-06-2024

I definitely will do that.It was my first time on the ombudsman, had no experience and it felt overwhelming. But you can take your time adding evidence and adding things you forgot to mention. I will give more information once I get the money and the...

closer · 11-06-2024

It needs a little patience as the Ombudsman will ask you : When did you first make the supplier aware of the issue?Whilst we'd like to, we can only help if you complained to your supplier more than 8 weeks ago, or if you have received a deadlock lett...

closer · 10-06-2024

Update: I filed my complaint to https://www.commsombudsman.org/raise-dispute over the dispute with the Aerial Direct business account they claimed I had with them. It took a little time to be able to file the complaint, but so worth it. They are sett...

O2

User Statistics

User Activity

I was an o2 customer and then discovered that I had been changed to a Business account

Re: I was an o2 customer and then discovered that I had been changed to a Business account

Re: I was an o2 customer and then discovered that I had been changed to a Business account

Re: I was an o2 customer and then discovered that I had been changed to a Business account