iPhone 16 & Watch Series 10 Megathread + FAQ's

[Kei-M_O2]

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range is available to pre-order on O2. See more 👇 for details and shop links.

iPhone 16

iPhone 16	iPhone 16 Plus	iPhone 16 Pro	iPhone 16 Pro Max

Apple Watch Series 10 & Watch Ultra 2

Apple Watch Series 10	Apple Watch Ultra 2

Questions?

We're updating our website and we'll also curate some FAQs below.

[Matd]

Had the order confirmation come through for mine about 5pm. Order status says upto 3 weeks however I received a txt from DPD last night with my order tracking and delivery. Says it's being collected on the 19th. Black titanium 512.

[Erimus]

Does anyone know when iPhone 16 pro max will be sent out to those who pre ordered on line? 

[Roblfc]

Why order a specific colour to put a skin on it lol I'm just gonna use a clear case 

[Roblfc]

Go in store so they can check your current handset is in good condition 

[Roblfc]

On release day as far as mine is showing 

[jmilner]

I ordered mine on the evening of the 14th Sep and it’s saying more than four weeks atm, hoping it’s not gonna be that long though🤞

[Benlfc]

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@Erimus wrote:

Does anyone know when iPhone 16 pro max will be sent out to those who pre ordered on line? 

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@Erimus will all depend on when you ordered and what delivery timeframe you was given, for those expecting the phones on Friday nothing will be sent out until Thursday and as you can tell some of us are seeing movement in the MyO2 section 

[madasaf1sh]

I have a habit of going between skin and the specific colour  @Roblfc  and I like to be different 😜 but I have a clear case... as well 

[Rog22]

What a mess the o2 website still is. Been trying to upgrade a phone since last night and the upfront payment part is not working. Just keeps saying payment failed even though enough money is in the bank, I’ve tried through apple pay, PayPal and also the conventional way of entering my card details and I’ve tried multiple cards too with the same result. When are o2 going to sort their systems out? It’s the following week now and it’s still a mess. 

[madasaf1sh]

Christmas 2026 @Rog22 

Will agree it is a mess and has been for a while in fairness....  Is this for the £1 fee or another amount.. 

You know what we are going to say -- give sales a call sorry...