iPhone 16 & Watch Series 10 Megathread + FAQ's

[Kei-M_O2]

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range is available to pre-order on O2. See more 👇 for details and shop links.

iPhone 16

iPhone 16	iPhone 16 Plus	iPhone 16 Pro	iPhone 16 Pro Max

Apple Watch Series 10 & Watch Ultra 2

Apple Watch Series 10	Apple Watch Ultra 2

Questions?

We're updating our website and we'll also curate some FAQs below.

[Rog221]

I went into the store and they couldn't even send the security code to my phone as the system just rolled over with a massive fart and went to sleep!

You'd think they'd be expecting high demand of the systems today for iPhone pre-orders, I mean its not like they don't experience heavy traffic for this every single year!

Ah well, all we can do is wait to see if it improves later on.

[madasaf1sh]

@garetc 

Yep, I got the same message, and it was in my basket at 13.03 then the website died a death... 

@Rog221 

We where just talking about this, as they know the traffic flows historically and should be able to plan, if this was in my industry on our busy days our asses would be hauled in front of the CEO, and some P45's issued.. 

Just not good enough anymore.. PPPP is all it is... 

What did you both order btw ?? I went Pro Max 512Gb in Desert Titanium was that colour looks so good

Now to go order some Xtreme Skins and a case, and then hope it arrives next Friday... 

[gatrell]

ive been locked out of MFA 😫

[madasaf1sh]

@gatrell 

Ouch, that isn't good my sympathies, unfortunately that is a call to o2 to fix sorry ...

[garetc]

I got all the way to checkout, passed credit check, just had that final confirm to click and they took O2 Store offline!

It says everything should be saved, I hope that's correct!

Ordering, when it goes through a 16 Pro Max 1TB in Natural Titanium 

[garetc]

Not if you're on their new system, now you enter the IMEI, answer a questionnaire and then send it off within 2-weeks of receiving the new handset.

[Benlfc]

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@garetc wrote:

Not if you're on their new system, now you enter the IMEI, answer a questionnaire and then send it off within 2-weeks of receiving the new handset.

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?

[Rog22]

@madasaf1sh The 16 pro I wanted but if that fails it will be the 16 blue, I like that one too. I have the 15 pro max at the moment but looking to downgrade a bit to get the new watch 10 as well. The joys of budgeting! 🤣

[garetc]

You can switch up online now, you don't have to go to a store as long as you're on the new O2 system '360' 

[Benlfc]

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@garetc wrote:

Not if you're on their new system, now you enter the IMEI, answer a questionnaire and then send it off within 2-weeks of receiving the new handset.

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@garetc I have completed the pre order on switch up in store, I am on the new system, they entered the IMEI, they answered the questionnaire. Once collected you post it off because if they were to do it in store today they would have had to take my current phone off me now leaving me without one