iPhone 16 & Watch Series 10 Megathread + FAQ's

[Kei-M_O2]

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range is available to pre-order on O2. See more 👇 for details and shop links.

iPhone 16

iPhone 16	iPhone 16 Plus	iPhone 16 Pro	iPhone 16 Pro Max

Apple Watch Series 10 & Watch Ultra 2

Apple Watch Series 10	Apple Watch Ultra 2

Questions?

We're updating our website and we'll also curate some FAQs below.

[madasaf1sh]

I dont trust the online SwitchUp process like lots of others its better done in store, where you know its all done, and if owt happens to the phone in transit its all on o2.. 

Nice @Rog22 the normal 16's are nice, I think when it quietens down the wife will do a switch up to on, but she prefers green 

I got an AW Ultra 2 so no need to buy a new watch this time  

Glad not in the queue now,,

[garetc]

I think our wires are crossed, when you said the below I thought you meant you have to do it in-store! 😁

The switch up process for pre ordered phones is different, I have just done a switch up pre order in a store. They do look at the phone and submit the condition, however once you collect your new phone you then have to post it off

[CyberScy]

Yeah same here, even paid the £1 upfront deposit. (Switching up).  Let’s hope it sorts itself out soon

*Never mind, it came back up.

Online switch up success!

[gatrell]

Apparently they are not able to unlock the OTP

[Benlfc]

---

@madasaf1sh wrote:

I dont trust the online SwitchUp process like lots of others its better done in store, where you know its all done, and if owt happens to the phone in transit its all on o2.. 

Nice @Rog22 the normal 16's are nice, I think when it quietens down the wife will do a switch up to on, but she prefers green 

I got an AW Ultra 2 so no need to buy a new watch this time  

Glad not in the queue now,,

---

@madasaf1sh the reason I went to store was because I was under the impression they did everything regarding the switch up however because it is a pre order they don’t, they have checked the phone, answered the questionnaire however because it’s a pre order once you go into store and collect the phone you have to send the phone off in the post. That’s what they have said in the store anyway.

@garetc yes I think we have wires crossed haha 

[Benlfc]

---

@CyberScy wrote:

Yeah same here, even paid the £1 upfront deposit. (Switching up).  Let’s hope it sorts itself out soon

*Never mind, it came back up.

Online switch up success!

---

@CyberScy paid £1 in store as well 

[garetc]

I'm not entirely sure even if you get past the queue you can do anything!

[madasaf1sh]

@Benlfc 

Never had to post anything back at my local store even on pre-orders... and even when the wife did hers a month back it was the same, so most be different in some bigger stores.. 

@CyberScy 

The £1 applies to all upgrades now which includes Switchup.. 

Welcome to the waiting room  

[madasaf1sh]

@garetc 

Mine is now doing that, but I have a text saying order has gone 

Screenshot via MacOS sequoia and screen mirroring...

[Rog221]

Yeh the normal 16s are really nice this year. Hopefully the blue one won’t sell out by the time I get on because I think that colour may be one of the most popular this year for the normal 16s. Yeh the ultra 2 is a great watch, I had it on my wrist briefly, the normal 10 will do me for now however 😁