08-09-2022 16:33 - edited 21-11-2022 11:54
08-09-2022 16:33 - edited 21-11-2022 11:54
If your iPhone order is taking longer to arrive than expected, please see our update here regarding the ongoing global supply chain issues currently being experienced by Apple.
We're pleased to confirm Apple’s latest iPhone family - iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max - are all available to order on O2. See more details and shop links below.
We're also pleased to confirm Apple’s newest Watch family are also available on O2 - that includes the Apple Watch Series 8, new Apple Watch SE and Apple Watch Ultra. More details on the links below.
We know iPhone announcements and new launches are very exciting and we know you may have loads of questions, so before you call, tweet or facebook us, please check our extensive Q&A section below in case your question already has an answer.
Did you know that we have a dedicated Sales Team you can reach via the O2 Twitter and O2 Facebook social media profiles? If you're due an upgrade or simply want to check your options, then feel free to get in touch and we'll see what's what.
We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.
on 15-09-2022 10:16
on 15-09-2022 10:16
Usually DHL or DPD,
You would have to visit a store and see as a lot will be pre-orders... and stock is already in constraint across all retailers
on 15-09-2022 11:23
Has Anyone got confirmation of Dispatch. I upgraded and chose a plan within 30 seconds of the phone going live on o2. Still waiting for an update. 14 pro max deep purple 512gb
on 15-09-2022 11:40
No dispatch yet, mine is still stuck on "waiting for launch day", although it does say "We will despatch your order in time for the launch day of the new device." so I guess there's always hope.
on 15-09-2022 11:50
on 15-09-2022 11:50
That’s what mine says. But o2 has such bad form. Hopefully tracking will come later.
15-09-2022 11:58 - edited 15-09-2022 12:00
15-09-2022 11:58 - edited 15-09-2022 12:00
I agree there is no reason to upgrade to the 14 from the 13 unless you want the bigger screen. The 14 Pro on the other hand is a little more tricky. Anything newer than an 11 pro id say not necessary but the always on display is nice (better than any Android) and the annoyingly called Dynamic island is cool. Cameras just dont excite me but i hear they are pretty much up there.
Genuinely smart phones have become boring as we have peaked at innovation.
15-09-2022 12:09 - edited 15-09-2022 12:09
15-09-2022 12:09 - edited 15-09-2022 12:09
Upgraded from a 12 Pro to a 13 Pro Max, 256 in purple this line, went with a Plus plan so I can swap for the 14 next year.
Just received a confirmation from O2 that my item is on the way (hopefully by tomorrow).
on 15-09-2022 12:12
When I completed my order at 1301 on pre-order day - it says 3 weeks (which I thought meant 4 weeks after that time). I just got an email saying my order is on the way so not sure if its spam or a mistake but if it arrives tomorrow. I will be super duper happy.
on 15-09-2022 12:18
New customer here….pre ordered within 20 mins of it going live last Friday, just got a dispatched email for my 14 pro max but…..the code isn’t working on the DPD app. Will try it again later.
Will be disappointed if it doesn’t arrive tomorrow.
on 15-09-2022 12:19
Like others on this thread I have received my email saying order is on the way with tracking details, however it is not showing on my02?
on 15-09-2022 12:21
on 15-09-2022 12:21
Yes mine is the same and it doesn’t have a delivery date on the email. It’s blank and then says the normal could be 3-5working days if not mainland.