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Apple Watch not receiving calls

Levitric
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on ‎13-08-2024 11:43

on ‎13-08-2024 11:43

I have IPhone 15 pro max and Apple Watch Ultra 2, both are updated to the latest IOS versions. I have just taken out a cellular plan with O2 for my watch. When my phone is not in range of my watch I can not receive calls on my watch. The indicator in the control centre is showing full signal strength. Any advice please.

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pgn
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on ‎13-08-2024 11:51

on ‎13-08-2024 11:51

All info and support avenues in Activate Apple Watch Guide @Levitric - good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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Levitric
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on ‎13-08-2024 12:51

on ‎13-08-2024 12:51

I don’t have an error code.

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MI5
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on ‎13-08-2024 13:04

on ‎13-08-2024 13:04

@Levitric 

Settings >Phone >Calls on other devices turned on? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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