iPad Pro 2018 - Pre-order on 2 November

[Chris_K]

On Tuesday 30 October, Apple held a special event in which they announced new Macbook's & Mac Mini's. They also unveiled two brand new iPad's which are their best ones yet, and which mark the biggest change to iPad since, well, iPad.

The new iPad Pro's will be available to pre-order on O2 from this Friday, 2 November, on the links below.

Links for Pay Monthly customers
iPad Pro 11" 2018	iPad Pro 12.9" 2018
Links for Business customers
Coming Soon	Coming Soon

Original Post & live updates below

More info

Hey guys,

Exciting stuff could be happening soon. Right now Apple are hosting another special event. Who knows what will happen, but if there's anything juicy, we'll update this thread as and when we can.

Stay tuned, and watch the live stream here right now > https://www.apple.com/apple-events/ 

Live Updates

More info

14:05: Tim Cook on stage talking about the MacOS Mojave update. Dark Mode looks great.
14:10: It's official - an all new Macbook Air just got announced with Retina display "and a whole lot more"
14:12: 4x the resolution for over 4 million pixels. Text & images sharper and more lifelike than ever
14:14: Touch ID on new macbook
14:20: Every new Macbook Air will be made from 100% recycled aluminium
14:25: New Mac Mini announced - all the power of a large desktop in a tiny package
14:43: Here we go, Tim Cook is starting to talk about the current iPad line-up
14:44: It's official - a new iPad!!!
14:45: The new iPad Pro. It's here, and it looks stunning.
14:46: The new iPad Pro comes in an 11" display - packing the same footprint as the previous iPad Pro, but with a larger display thanks to slimmer bezels
14:48: The new iPad Pro also comes in a new and improved 12.9" version, with 25% less volume than its predecessor 
14:50: No home button, so welcome gestures to help you get around
14:50: The A12X chipset powers these new iPads and offers a huge jump in performance and efficiency
14:54: Up to 1TB storage on an iPad. ON AN iPAD!!
14:54: New iPad Pro's moving to USB-C from Lightning connector. You can even charge your iPad from your iPad on the go
14:54: New 2nd-gen Apple Pencil. Snaps to iPad via magnets and charges wirelessly from the iPad

Update 31 October: We know everyone is excited about the new iPad Pro's - and we are too. They will be heading to O2 and we will share more info on availability soon. Watch this space.

[Tobinski]

That's really strange that someone in the chat would say something different than the person I spoke to regarding my order. I'm just going to give it until the date they gave me.

[Tomh]

I just spoke to customer service who gave me the stock answer of "Its out of stock, we'll contact you when its shipping".  I asked was there anyone who would know when that might be.

Off he went to speak to sales and came back and told me "we think it'll be 4 weeks because thats what its saying on the website".  I asked was that 4 weeks from me placing the order or 4 weeks from now and the answer I got was "4 weeks from now"

I think they are just making it up as they go along.

The 12.9" with 1Tb is available to collect in the local Apple store, but then i'd have to pay for it all upfront or pay interest on the finance.  I like that the O2 deal is effectively interest free finance but getting very very close to the point where I just cancel and go somewhere else.

Whats most infurriating is the patronising attitude - basically thanks for your deposit, now go away and we'll let you know when we are ready to deal with you.  Dont contact us, we'll contact you.

You have to wonder what the problem is.

Are O2 having problems cash wise?  Didnt want to invest in stock upfront?

Now they have orders are they finding themselves at the back of the queue with Apple because they wouldnt commit to stock preorder?

Either way, its a bad place to be for a company like O2.

I notice Chris_K has gone very quiet - after starting the thread by providing links to sell the devices he has cleared off when people actually want some answers.

So here's a few questions for @Chris_K .....

Do O2 actually have orders placed with Apple for the orders that have been placed?

Is there a delivery schedule from Apple for the higher capacity and 12.9" iPad Pros?

When do O2 expect to have the current backlog cleared?

Would you consider it fradulent activity to sell a product you dont actually have and dont know when (or if) you will be able to provide it?

Will O2 commit to NOT cancel a customers order without the customers approval?

So come on Chris, I think we'd all like to know whats going on.

Any bets on no reply and no answers?  Its about the only thing you can rely on with O2.

[Tobinski]

Spot on. Some answers would be good. I'm going to give it until the 02/12 as that's 4 weeks from when I ordered. I've also ordered to store if that affects anything I'm not sure. Only holding out as a week ago I asked and got 'hasn't been processed' and today I have 'It's been processed and is it the warehouse awaiting dispatch whenever that is. Just going to wait and see. Sometime before Christmas would be nice! 😅

[Norwichred]

I think @Chris_K's refusal to come back to this thread speaks volumes for O2 as a company sadly.  I’m still sticking with it as the offer is very good, but their customer service is awful.

theyve cost themselves because there was £150 a month business from Voda I was gonna transfer over but will probably go to EE now.

[Norwichred]

Just had an unbelievable conversation with a member of the CEO office.

people who post on this forum are apparently “keyboard warriors” and can’t be believed!

the shortage is, apparently, apples fault as their products are all about hype.  People want their latest devices because they are suckers for this hype (I was feeling quite insulted at this point).

finally orderes are NEVER cancelled - unless apple refuse to supply the devices O2 have ordered.  I queried this asking if they were selling devices that Apple hadn’t promised.  “Oh no” came the response “but sometimes Apple fail to supply the devices they’ve promised and at that point we cancel your order and tell you that you can either re-order or go elsewhere”.

i was literally shellshocked.

oh and they have no idea when or if they are getting any.

when I asked why they were still taking deposits I was told they’re not taking deposits, they’re taking upfront costs!

[Shergar]

Bizarre..... CEO office told me that my order should not of been cancelled, that feedback will be given and upheld my complaint, compensating me for the misinformation. 

Still not got got my bloody iPad though, or a delivery date... 

[Norwichred]

The lady actually sounded really nice.  I don’t think she even realised she was insulting the people who post here and who want and like apple products.

[Norwichred]

Interesting.  For the first time, the 512 GB 12.9 space grey model has gone to “up to two weeks” on the website.

maybe there’s hope for before Christmas.......

[leewestwood]

Interesting, so has the 12.9 256GB space grey version.

[Norwichred]

Yeah - saw that one first and considered ringing to change to it then realised the 512GB was the same.

They must know something to change it. Even hope for this week maybe?