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Posts: 8,214
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Kudos: 1,662
Registered: ‎17-03-2015

Re: O2 Network Issues - 6th December 2018

@Betablue Grow a new one. 

iPhone XR 64GB
Level 10: Inspirational
Posts: 333
Registered: ‎14-01-2011

Re: O2 Network Issues - 6th December 2018

Apparently Softbank had their services restored after 5 hours.
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Level 1: Joiner
Posts: 10
Registered: ‎09-03-2017

Re: O2 Network Issues - 6th December 2018

@Ladylulu05 you can text through WhatsApp if you have that
Level 1: Joiner
Posts: 3
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

in portsmouth simply now says mobile network not available OK er no its not ok first no darta and now after they have been allegedly beavering away nothing
Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

Hi,

 

I have also lost service and cannot make calls or text as well as unable to use data! any idea when/if this will be rectified?

Level 4: Observant
Posts: 45
Registered: ‎06-05-2016

Re: O2 Network Issues - 6th December 2018

@lovemyphone I'm not sure how I've annoyed you but sorry in any case. Definitely wasn't intended.
Posts: 65,859
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Registered: ‎14-01-2013

Re: O2 Network Issues - 6th December 2018

Lots of kudos being handed out on this thread. Sadly none to the people who have been trying to help all day. A bit like the Apple Thread and 'wheres my phone?'

*The Game Is On*


Level 20: Radiant
Posts: 641
Registered: ‎04-04-2012

Re: O2 Network Issues - 6th December 2018

It depends on where they had Ericsson kit deployed, and from reading it was limited to very few locations.

This sounds more and more like network switching kit failure, where it hands off the data connection from mast to backhaul providers.
--


Samsung S10 128Gb, BlackBerry Key2, Note 8, Nokia 8110 (New), iPad Pro


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
Posts: 8,214
Topics: 108
Kudos: 1,662
Registered: ‎17-03-2015

Re: O2 Network Issues - 6th December 2018

@Fionie There is no timescale but all updates will be posted in this thread 

iPhone XR 64GB
Posts: 65,154
Topics: 538
Registered: ‎04-01-2009

Re: O2 Network Issues - 6th December 2018

No one is immune today it would seem.


@Betablue wrote:
@lovemyphoneI'm not sure how I've annoyed you but sorry in any case. Definitely wasn't intended.